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  1. Managing the welfare cap

    Report Value for money

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    The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.

  2. Housing Benefit fraud and error

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    The Department for Work & Pensions should have increased its focus on Housing Benefit fraud and error sooner, and is now facing an escalating problem.

  3. The management of tax expenditures

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    This report examines the effectiveness of HM Treasury’s and HMRC’s use of their resources in the management of tax expenditures.

  4. Northern Ireland National Insurance Fund Account

    Report Financial audit

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    The NAO welcomes the progress being made by the Northern Ireland Social Security Agency in reducing levels of fraud and error in benefit payments.

  6. National Employment Savings Trust Corporation Accounts 2012-13

    Report Financial audit

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    The Comptroller and Auditor General has qualified his audit opinion on the regularity of the National Employment Savings Trust Corporation’s 2012-13 Annual Report and Accounts, on the ground that the Corporation incurred fraudulent expenditure in the year.

  7. Universal Credit: early progress

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    Universal Credit plans were driven by an ambitious timescale, and this led to the adoption of a new approach. The programme suffered from weak management and ineffective control.

  8. 2012-13 review of the data systems for the Department for Work and Pensions

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    Review of a sample of the data systems underpinning the input and impact indicators in the Department for Work and Pensions’ Business Plan, Common Areas of Spend and wider management information.
    This review was carried out on the 2012-15 Business Plan. Revised Business Plans were issued in June 2013.

  10. Student loan repayments

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    BIS will not be well-placed to secure value for money on student loan repayments until it has a more robust strategy to improve collection performance.

  13. Social Fund White Paper Account 2012-13

    Report Financial audit

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    The Comptroller and Auditor General’s audit of the DWP’s Social Fund White Paper Account for 2012-13 has revealed substantial improvements in many areas over which he had previously expressed concerns.

  14. Auditing the government’s response to COVID-19

    Insight Opinion

    Published on:

    I last posted to this blog in late April as the country was in the teeth of the COVID-19 pandemic, explaining how we were maintaining our operations and adjusting our work programme in the light of the government response to the virus. Now, in late July, most of the UK is gradually emerging from lockdown […]

  15. Adult social care in England: overview

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    The provision of adequate adult social care poses a significant public service challenge. Demand for care is rising while public spending is falling.

  16. Regulating defined contribution pension schemes

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    The Pensions Regulator and other agencies regulating defined contribution pension schemes should take a concerted approach towards collecting evidence and assessing risks to members.

  17. Responding to change in jobcentres

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    The jobcentre network has coped well in the economic downturn, but must improve performance measures if it is to support claimants effectively.

  20. Department for Work and Pensions: Contract management of medical services

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    The C&AG has today made available on the NAO website a short report prepared for the Department for Work and Pensions on the Department’s management of its contractual relationship with its primary medical services provider, along with the Department’s response to his recommendations.