Digital skills shortage contributed to delays in flagship pensions dashboards programme
Published on:Capacity and capability issues, including a lack of digital skills, have contributed to delays to government’s Pensions Dashboards Programme.
Capacity and capability issues, including a lack of digital skills, have contributed to delays to government’s Pensions Dashboards Programme.
The Pensions Regulator and other agencies regulating defined contribution pension schemes should take a concerted approach towards collecting evidence and assessing risks to members.
The jobcentre network has coped well in the economic downturn, but must improve performance measures if it is to support claimants effectively.
The Comptroller and Auditor General, has published his audit opinion on the 2011-12 accounts of the Department for Work and Pensions.
The C&AG has today made available on the NAO website a short report prepared for the Department for Work and Pensions on the Department’s management of its contractual relationship with its primary medical services provider, along with the Department’s response to his recommendations.
Review of a sample of the data systems underpinning the input and impact indicators in the Department for Work and Pensions’ Business Plan, Common Areas of Spend and wider management information.
This commentary, on the first set of Work Programme data, has been produced for the Committee of Public Accounts.
Gareth Davies, head of the NAO, outlines lessons from NAO reports into the government’s handling of COVID-19 in a keynote speech at the Houses of Parliament.
The Comptroller and Auditor General has today qualified his audit opinion on the 2011-12 Social Fund White Paper Account.
The Comptroller and Auditor General has once again been unable to give a full sign off to the Client Funds Account of the Child Maintenance and Enforcement Commission.
This Departmental Overview is one of 15 we are producing covering our work on each major government department. It summarises our work on the Department for Work and Pensions during 2011-12.
DWP has reduced the level of support it offers to Universal Credit claimants due to a shortage of available work coaches at jobcentres.
Many government departments and organisations are implementing employee exit schemes to reduce staff numbers and cut running costs. This is aimed at improving efficiency and delivering better value for taxpayers. To aid government departments and organisations, the NAO has created guidance to assess how exits and redundancies in government are being conducted, which includes expectations […]
The Annual Report and Accounts shares details of our work and performance.
The Comptroller and Auditor General has qualified his opinion on the regularity of receipts and payments because of the level of error in maintenance assessments. He has also given an adverse opinion on the truth and fairness of the outstanding maintenance arrears.
Plans by CMEC to reduce its spending are based on uncertain estimates. There is a risk that additional cuts might be needed late on in the Spending Review which could have an adverse effect on services.
DWP is working to manage the introduction of the housing benefit reforms and has a critical role to play in anticipating adverse consequences.
Government is owed a large amount of money but has no overall view of its debt reduction objectives nor of the financial risk that the debt poses.
The total amount of outstanding Carer’s Allowance overpayment debt rose to £250 million in 2023-24, increasing from £150 million in 2018-19.
Her Majesty’s Revenue and Customs continues to make progress in ensuring that income tax levied under the Scottish rate will be assessed and collected properly, but still faces significant challenges to ensure that all Scottish taxpayers are correctly identified