Whistleblowing arrangements in government require further improvement with slow and inconsistent progress being made by departments and other civil service bodies, a new National Audit Office (NAO) report says.
Weaknesses in modelling for NHS England’s Long Term Workforce Plan need addressing to improve future strategic workforce planning.
Our guide is for people who deal with whistleblowers, investigate concerns or manage whistleblowing processes in government organisations.
Government has opportunities to improve the efficient management of its workforce, including on recruitment, pay and performance management.
Following years of underinvestment, the overall condition of school buildings is declining. Around 700,000 pupils attend a school that needs major rebuilding or refurbishment.
This study examines how the Cabinet Office maintains, oversees and manages central government property.
This blog highlights our upcoming good practice guide that’s a ‘how to’ guide for people managing a service. It also includes a separate summary on managing demand.
This report examines how effectively HM Passport Office managed the service in 2022 after the lifting of COVID travel restrictions.
Covering leadership, skills and data, our guide covers the essential enablers to unlock the potential of your finance team.
Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
These good practice guides share practical tips on improving the quality and efficiency of day-to-day services provided by government.
We brought together experts on regulation and Britain’s relationship with Europe to discuss the issues facing regulators following the UK’s exit from the EU.
We have used our insights to highlight the biggest opportunities for spending public money more efficiently and effectively.
This report examines whether the Home Office is well placed to deliver value for money from the Police Uplift Programme.
This investigation sets out how HMRC introduced the 2017 IR35 reforms, and what lessons it has learned and taken forward.
Imagine being asked to design and provide a service that meets the needs of everyone in your street. This crossed my mind when the borough where I live in London became a surge testing location for coronavirus. For me that means producing a service that works for Margaret and David, the retired couple that have […]
This report examines the progress the government has made in developing specialist skills in the civil service.
This report provides a progress update on the Palace of Westminster Restoration and Renewal Programme.
This report examines whether government has an effective approach to enhancing workforce skills.
This report looks at the Restoration and Renewal Programme to identify potential risks and recommend how these may be addressed.