Search results for 'Performance management'

Showing 161 - 180 of 211 results

  1. Investigation into HMRC’s contract with Concentrix

    Press release

    Published on:

    HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.

  2. Achieving Innovation in Central Government Organisations

    Report Value for money

    Published on:

    The first independent report into operational innovation in central government has found that, although a deep rooted culture of risk aversion is being tackled and improvements in quality and efficiency of service are being made, government bodies could still secure greater benefits and efficiencies with more innovative and progressive approaches. The NAO report published today […]

  3. Overview of Ofgem 2011-12

    Report Value for money

    Published on:

    This briefing on Ofgem, a non-ministerial government department, is similar to the briefings we are producing on the 15 major government departments. It is produced primarily as a briefing for the Environment and Climate Change Committee, and is based on Ofgem’s annual report and accounts and our own work relevant to Ofgem.