Realising the benefits of St Helena Airport: a progress update
Published on:This report an update to the NAO’s 2016 report on the St Helena airport and the FCDO’s economic support of the St Helena government.
Search results for 'Project and service delivery'
Showing 1 - 20 of 238 results
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Managing conflicts of interest: value for money
Published on:Gaps in how public bodies manage conflicts of interest among staff pose a risk to government’s ability to perform its functions objectively.
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Managing conflicts of interest: good practice
Published on:Our guide shows how government can help public bodies put in place the right measures to properly manage conflicts of interest – for the benefit of both staff and taxpayers.
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Accountability in small government bodies
Summer 2025A National Audit Office report will provide a landscape view of the requirements set out by central government for small public bodies.
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Governance and decision‑making on mega‑projects
Published on:Government projects that are particularly costly, innovative, risky, complex and strategically significant need stronger governance.
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Innovation key to unlocking gains in productivity and resilience
Published on:In his annual speech in Parliament, Gareth Davies, head of the NAO, championed effective innovation as a way to tackle the ongoing challenge of rising demand for stretched public services.
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HS2: update following cancellation of Phase 2
Published on:Government must reset the HS2 programme successfully to avoid repeating past failures and to maximise value for money.
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Financial management in government: monitoring and forecasting
Published on:This guide is for senior finance leaders in government departments and other public bodies. It sets out insights and good practice on monitoring and forecasting for better financial management in government. It is the fourth in a five-part series of guides, which follow the financial management lifecycle. Good financial management is critical in the public […]
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Lessons learned: Improving operational capability to provide better customer services
Summer 2025This upcoming NAO report will bring together findings on operational capability and provide insights on providing better services.
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Whistleblowing in the civil service
Published on:Our guide is for people who deal with whistleblowers, investigate concerns or manage whistleblowing processes in government organisations.
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Good practice in annual reporting
Published on:This interactive guide sets out good practice principles for annual reporting with examples from public sector organisations.
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Use of artificial intelligence in government
Published on:AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.
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Investigation into whistleblowing in the civil service
Published on:Whistleblowing arrangements in government require further improvement with slow and inconsistent progress being made by departments and other civil service bodies, a new National Audit Office (NAO) report says.
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Civil service workforce: Recruitment, pay and performance management
Published on:Government has opportunities to improve the efficient management of its workforce, including on recruitment, pay and performance management.
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A planning and spending framework that enables long-term value for money
Published on:We have drawn on our published work, programme of consultation, and collaboration with officials and stakeholders to provide useful insights.
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Cross-government working: good practice
Published on:This guide aims to support policy and delivery professionals responsible for delivering programmes involving more than one department in delivery.
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Cross-government working: lessons learned
Published on:This report draws on insights from our previous work to set out what effective cross-government working looks like and highlights some of the barriers.
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Find a local public body’s audit report
Published on:This map tool map lets you explore where auditors have issued non-standard reports locally in the NHS and local government in England.
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Improving productivity could release tens of billions for government priorities
Published on:In his annual speech in Parliament, Gareth Davies, head of the NAO, said government can provide people with better public services despite the challenging fiscal backdrop.
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Delivering value from government investment in major projects
Published on:Our report examined how projects achieve value to see what lessons there are for other projects. By value, we mean the difference projects make to citizens, service users or the environment.