A third of major government projects due to deliver in the next five years are rated as in doubt or unachievable unless action is taken to improve delivery. Greater transparency on project performance is required.
Sir John Bourn, head of the National Audit Office, reported to Parliament today that he had identified five critical issues which departments must pay careful attention to if the extra £61 billion spent on improving public services over the next three years is to have its full impact. It is too early to tell whether […]
Passengers’ satisfaction with Britain’s railway stations has improved a little in recent years, but remains low for many stations and for many of the facilities provided at them, according to a report by the National Audit Office. There are also increasing passenger capacity pressures at some of the largest stations during peak periods. There is […]
Head of the National Audit Office Sir John Bourn today reported to Parliament on how well prepared the NHS is to respond to disasters. The NAO started this study before September 11 2001 and since then updated its work to take into account progress made by the NHS in this area during the subsequent period […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the Office of the Rail Regulator (ORR) have made improvements to their regulation of the stewardship by Railtrack plc of the national railway network, but that much still needs to be done to provide a fully effective regulatory regime for the future. […]