The Motability scheme
Published on:This report considers: the Motability scheme’s customer offer and performance; Motability Operations’ financial model; and the scheme’s governance arrangements.
Search results for 'Tax'
Showing 361 - 380 of 402 results
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Managing the welfare cap
Published on:The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.
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Inland Revenue – Getting Tax Right First Time, and Dealing with More Complex Postal Queries
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Online Fraud
Published on:Online fraud is now the most commonly experienced crime in England and Wales, but has been overlooked by government, law enforcement and industry.
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DEFRA: Reducing the impact of business waste through the Business Resource Efficiency and Waste Programme
Published on:The amount of harmful business waste sent to landfill has fallen, but it is not possible to say how much of this reduction is down to a £240 million government programme, according to a National Audit Office report published today. The NAO was unable to conclude whether the spending was value for money because the […]
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Regulating to protect consumers: Utilities, communications and financial services markets
Published on:This report assesses how well Ofwat, Ofgem, Ofcom and the FCA measure and report their performance in protecting consumer interests.
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The BBC’s commercial activities: a landscape review
Published on:This report, our first on this subject, is a landscape review of the BBC’s commercial activities, setting out how the BBC organizes these activities and the key risks and challenges they currently face.
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NAO Briefing: Environmental protection
Published on:The National Audit Office has prepared this briefing on environmental protection for the Environmental Audit Committee. It is a follow up to the environmental protection briefing which the NAO prepared for the Committee in August 2010, and focusses on the progress made by the government in this area since 2010.
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Managing the HMRC Estate
Published on:By reducing the number of its offices and moving to a regional centre model HM Revenue & Customs (HMRC) hopes to significantly reduce its running costs and modernise the way it works. HMRC’s original plan has proved unrealistic and is now reconsidering the scope and timing of the programme. Any changes will need to be carefully managed to avoid diminishing the long term value of the strategy.
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Investigation into the Department for International Development’s approach to tackling fraud
Published on:The NAO has conducted an investigation into DFID’s approach to tackling fraud, following an increase in the potential risks after the government committed to spend 0.7% of GDP on foreign aid.
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Fraud landscape review
Published on:The exact scale of fraud within government is unknown. The quality and completeness of fraud data is often variable.
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Investigation into the government’s handling of the collapse of Carillion
Published on:On 15 January 2018, Carillion declared insolvency and the Official Receiver, an employee of the Insolvency Service, started to liquidate its assets and contracts. This report focuses on the role of the UK government in preparing for and managing the liquidation of Carillion.
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The first sale of shares in Royal Bank of Scotland
Published on:The first sale of government shares in the Royal Bank of Scotland in August 2015 was well planned and organised and represented value for money.
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Electronic service delivery in the Driver, Vehicle and Operator Agencies in Great Britain
Published on:Since the early 1990s, the Driver and Vehicle Licensing Agency (DVLA), Driving Standards Agency and the Vehicle and Operator Services Agency have made some of their services available either through the internet, by telephone or through business to business computer systems. A report released today by the National Audit Office has found that these developments […]
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Financial sustainability of local authorities: capital expenditure and resourcing
Published on:Local authorities have kept up levels of capital spending but face pressure to meet debt costs and maintain investment in existing assets.
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Recruiting civil servants efficiently
Published on:The National Audit Office has today reported that the processes used by central government to recruit civil servants do not fully deliver value for money. Departments are working to understand and improve parts of the external recruitment process but more can be done. In 2007-08, central government recruited more than 40,000 new staff, with 78 […]
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Ensuring employers comply with National Minimum Wage regulations
Published on:It is important that the Government ensures its compliance programme reflects the changing risks within the labour market, and maintains its progress in ensuring all employers pay the minimum wage.
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Business, Innovation and Skills: Helping over-indebted consumers
Published on:The Department for Business, Innovation and Skills’ (BIS’s) free face-to-face advice for people struggling with debt has helped more people than planned, at slightly less than the planned cost per person, and is highly regarded by those that use it. However, demand is now outstripping capacity.
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Child Maintenance: closing cases and managing arrears on the 1993 and 2003 schemes
Published on:The National Audit Office has today published the findings of its investigation into the Department for Work & Pensions’ closure of its 1993 and 2003 ‘Child Support Agency’ child maintenance schemes.
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NAO memorandum: Research and Development funding for science and technology
Published on:This memorandum was prepared for the House of Commons Science and Technology Committee. It provides an overview of Research and Development (R&D) spending in the UK since 1995, details the flow of funding from public and private sources, and compares R&D spending in the UK with spending in other countries.