According to a report today by the head of the National Audit Office, Sir John Bourn, the Inland Revenue have improved the way they recover debts in recent years but they could make further improvements to reduce debts owed by taxpayers. The Inland Revenue collected £219 billion in tax and National Insurance Contributions in 2002-03. […]
Sir John Bourn, the head of the National Audit Office, today reported on the results of his examination of the Government’s estimates of the number of people who may be affected by the proposed introduction of a lifetime allowance for the amount of tax-privileged saving in a pension scheme. The proposed allowance of £1.4 million […]
Nearly 100,000 new childcare places have been created for pre-school children since 1998 and the Government is on course to meet its targets for the provision of free part-time early education for three- and four-year-olds. But Sir John Bourn, head of the National Audit Office, reported today that more needs to be done to ensure […]
There were problems in performance during the first seven months after the launch of the Criminal Records Bureau but, following joint action by the Bureau, Capita and the Home Office, the Bureau is now delivering reliably each week over twice the number of Disclosures of criminal records undertaken by the police under the old arrangements. […]
Head of the National Audit Office Sir John Bourn reported to Parliament today that he had given an unqualified audit opinion on the accounts of the Strategic Rail Authority (SRA) for 2002-03. In his report, Sir John confirms that the SRA’s accounts incorporate the accounts of Network Rail Limited. This position reflects the view which […]
Sir John Bourn, head of the National Audit Office, reported today that contingent risks he and the Public Accounts Committee had identified following British Energy’s privatisation had materialised. The Department for Trade and Industry had clearly recognised the risks to the taxpayer arising from the nuclear liabilities of British Energy. However, while the Company appeared […]
New trains on Britain’s railways are bringing significant benefits to passengers, according to a report by the National Audit Office. Most have been late entering service, however, and it is unlikely that the statutory deadline of December 2004 for removing all the oldest slam-door trains from the network will be met. Lack of capacity to […]
Head of the National Audit Office Sir John Bourn today reported to Parliament on the National Insurance Fund account for 2002-03. His examination indicates that, in total, the level of fraud and error in National Insurance Fund benefits was significantly less than one per cent of expenditure. Sir John was therefore able to give an […]
Sir John Bourn, head of the National Audit Office, today reported the results of his examination of HM Customs and Excise’s systems for the assessment, collection and allocation of tax revenue during the year ending 31 March 2003. In 2002-03 Customs collected £154 billion (gross) in taxes and duties. Sir John’s report focuses on Customs’ […]
Government forms filled in by citizens can be made shorter and much easier to use leading to better access to services and considerable efficiency gains, Sir John Bourn, the head of the NAO, reported to Parliament today. Forms remain essential to the delivery of a wide range of government services. If forms are well designed […]
The head of the National Audit Office, Sir John Bourn, today reported to Parliament that the Department for Work and Pensions and their contractor Schlumberger have improved arrangements for the medical assessment of benefit claims since the National Audit Office reported on this subject in 2001. They have improved the speed of processing, the standard […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the Home Office will get what it wants at a good price from the PFI deal to provide serviced headquarters accommodation for 3450 Home Office and Prison Service staff, but risks remain. The Home Office is due to move into the new […]
The Warm Front scheme for improving the energy efficiency of households suffering from fuel poverty has been more successful than the former Home Energy Efficiency Scheme which it replaced in June 2000. However, according to today’s report to Parliament by head of the NAO Sir John Bourn, the scheme is not reaching those in greatest […]
The PPP deal between National Savings and Investments (NS&I) and Siemens Business Services has improved customer service and has contributed to savings for the taxpayer, Sir John Bourn, head of the National Audit Office, reported today. However, Siemens Business Services and NS&I underestimated the challenge involved. Siemens Business Services has encountered a number of problems […]
The Office of Government Commerce has done well to negotiate software licensing agreements with IT suppliers that has secured savings for the taxpayer, Sir John Bourn, the Head of the National Audit Office, reported today. However, it needs to publicise the benefits of the agreement more widely. Software is vital for delivering services to the […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today on the transfer of social housing from local authorities to registered social landlords (RSLs). His report highlights improvements in the condition of transferred housing and the quality of services to tenants. The report also identifies ways in which the transfer programme could […]
The Inland Revenue face real threats of fraud and continued efforts are required to tackle the problem, according to a National Audit Office report to Parliament published today. It is important that the Revenue have a clear view of the resources and approaches they are going to use to tackle those risks. They should increase […]
The successful commercialisation of intellectual property in agricultural research requires identifying the best opportunities for commercial exploitation of publicly financed research; obtaining further funds to develop and protect ideas; and managing risks when making deals and establishing spin-out companies. These points are brought out in a National Audit Office report today on the performance of […]
The Environment Agency has made much progress since its creation in 1996 in providing more consistent and professional regulation of the waste industry in England and Wales and in improving standards in the industry, according to a report today from the National Audit Office. The Agency could, however, provide more effective and efficient regulation by […]
Sir John Bourn, head of the National Audit Office, today reported the results of his examination of HM Customs and Excise’s systems for the assessment, collection and allocation of tax revenue during the year ending 31 March 2002. Customs collected £150 billion (gross) in revenue in 2001-2002. In April 2001 the Department reorganised along functional […]