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  1. Housing Benefit fraud and error

    Report Value for money

    Published on:

    The Department for Work & Pensions should have increased its focus on Housing Benefit fraud and error sooner, and is now facing an escalating problem.

  2. Progress in tackling tobacco smuggling

    Report Value for money

    Published on:

    Tobacco smuggling is a significant threat to tax revenues. HMRC’s renewed strategy sets out the right measures but the Department’s performance is disappointing.

  4. Government has increased its climate change ambition, now it must step up to the challenge

    Insight Opinion

    Published on:

    Achieving net zero greenhouse gas emissions will be a colossal challenge for the UK and one that will require all parts of government to work together. The NAO has audited numerous cross-government projects and programmes in the past, ranging from the 2012 Olympics to preparations for EU Exit. This experience has given us a deep […]

  5. 2012-13 review of the data systems for HM Revenue and Customs

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    Review of a sample of the data systems underpinning the input and impact indicators in HM Revenue & Customs’ Business Plan, Common Areas of Spend and wider management information.
    This review was carried out on the 2012-15 Business Plan. Revised Business Plans were issued in June 2013.

  6. Managing debt owed to central government

    Report Value for money

    Published on:

    Government is owed a large amount of money but has no overall view of its debt reduction objectives nor of the financial risk that the debt poses.

  7. Rolling out Universal Credit

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    Published on:

    In this report, we assess the value for money of the Department for Work and Pensions’ introduction of Universal Credit.

  8. Tax measures to encourage economic growth

    Press release

    Published on:

    Although government provides billions in tax reliefs each year to encourage growth, it does not monitor or evaluate them closely enough.

  10. Investigation into devolved funding

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    Published on:

    This investigation covers how the UK government determines the amount of funding it allocates to the devolved administrations.

  11. Tax avoidance: tackling marketed avoidance schemes

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    Published on:

    HMRC is making some headway in reducing opportunities for tax avoidance, but over 100 new schemes have been disclosed in each of the last four years.

  12. Settling large tax disputes

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    Published on:

    Following review by a former tax judge, the NAO concludes that all five settlements were reasonable but there is concern over the settlement processes.

  13. Review of the data systems for HM Revenue and Customs

    Report

    Published on:

    Review of a sample of the data systems underpinning the input and impact indicators in HM Revenue & Customs’ Business Plan, Common Areas of Spend and wider management information.

  14. Managing and replacing the Aspire contract

    Report Value for money

    Published on:

    There are serious risks to HMRC’s business if the programme to replace the Aspire contract fails to meet its objectives by June 2017, when the contract ends.

  15. Efficiency savings require learning past lessons

    Insight Opinion

    Published on:

    Gareth Davies, head of the NAO, outlines lessons from NAO reports into the government’s handling of COVID-19 in a keynote speech at the Houses of Parliament.

  16. Investigation into Verify

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    Published on:

    An investigation into Verify, the government’s identity verification platform. It examines its performance, costs and benefits.

  19. HM Revenue and Customs: Progress on reducing costs

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    In 2011-12 HMRC maintained its performance while reducing staff and spending but it is too early to tell what the long-term impact of cost reduction will be.