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  2. The Procurement of the National Roads Telecommunications Services

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    The Highways Agency successfully transferred to the private sector the risks associated with procuring a digital information system for England’s motorway network. The procurement lasted five years, however, over twice as long as the Agency originally expected, and two well qualified potential bidders dropped out during a 17 month short listing process, leaving just two […]

  3. The Building Schools for the Future Programme: Renewing the secondary school estate

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    The Building Schools for the Future programme aims to rebuild, refurbish and provide new Information Technology for all 3,500 secondary schools in England by 2020. The Department for Children, Schools and Families (DCSF) underestimated how long it would take to launch the programme and build the schools, though the speed of delivery has compared well […]

  5. Ministry of Defence: The Defence Information Infrastructure

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    The Ministry of Defence programme to replace hundreds of different IT systems with a single, secure, high quality computer infrastructure is based on a sound rationale and convincing business case. According to a National Audit Office report issued today, the Defence Information Infrastructure Programme (DII) has delivered important benefits, but has run into implementation difficulties, […]

  6. Big science: Public investment in large scientific facilities

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    The Government’s investment in large scientific facilities is starting to deliver a significant programme including such projects as the research ship RRS James Cook and the Diamond Synchrotron light source, according to an NAO report published today. Some project teams, however, have significantly underestimated the likely running costs of facilities and more attention needs to […]

  7. Improving the PFI tendering process

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    The NAO has concluded in a new report published today that the tendering process for PFI projects needs improvement. During 2004-2006, PFI projects took an average of almost three years (34 months) to tender. Although there was substantial variation between sectors with schools, in particular, taking significantly less time to close deals (25 months), the […]

  8. The National Programme for IT in the NHS: Progress since 2006

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    Delivering the National Programme for IT in the NHS is proving to be an enormous challenge. All elements of the Programme are advancing and some are complete, but the original timescales for the electronic Care Records Service, one of the central elements of the Programme, turned out to be unachievable, raised unrealistic expectations and put […]

  9. Sure Start Children’s Centres

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    Sure Start Children’s Centres are valued by most of the families who use them, according to the National Audit Office. The families reached by children’s centres are some of the most disadvantaged, though the early signs are that more still needs to be done to reach and support some of the most excluded groups. The […]

  11. NAO briefing: Regulating charities: a landscape review

    Briefing

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    This paper draws together evidence on the current landscape of charity regulation and the charity sector more generally. It was prepared for the Public Administration Select Committee.

  13. Identity and Passport Service: Introduction of ePassports

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    The Identity and Passport Service has successfully completed its project to introduce electronic passports, or ePassports, on time and to the required international standards. However, longer term risks to value for money remain because of the newness of the technology and unknown performance of border control readers in high-volume situations, a National Audit Office report […]

  14. Asylum and migration: a review of Home Office statistics

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    Sir John Bourn, head of the National Audit Office, reported today the results of his independent review of the Home Office’s quarterly asylum statistics published alongside this report. This work was carried out by the NAO in response to an invitation from the Permanent Secretary at the Home Office in April 2004 to: Assess the […]

  15. Improving procurement in further education colleges in England

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    Each year the 384 further education colleges in England spend £1.6 billion on a range of goods and services from books and stationery to examination fees and energy bills. Some colleges recognise the benefits of introducing more efficient and effective processes, but many need to improve their processes substantially, and could contribute to plans to […]

  19. The South Eastern Passenger Rail Franchise

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    The Strategic Rail Authority successfully managed the termination of Connex South Eastern’s franchise after the SRA lost confidence in the company’s financial management, according to the National Audit Office. Taxpayers’ interests were largely protected and passenger services maintained. But this case did highlight lessons for the awarding and managing of franchises. In June 2003, the […]

  20. The Wider Markets Initiative

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    Under the Wider Markets Initiative government departments could provide real gains to the public sector, according to the NAO. The initiative encourages the public sector to make fuller use of core public assets in an enterprising way – developing and selling new goods and services. Where undertaken, such new activities are working well. The benefits […]