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The challenges in implementing digital change

This report sets out the lessons for government and departments to learn from the experience of implementing digital change.

Sector(s): Digital Government

Performance Improvement area(s): Digital, Digital service delivery, Major project delivery

Department(s): Cabinet Office

Published:
21 Jul 2021

Winter 2021/22

Investigation into government’s management of COVID-19 contracts

This investigation will examine the way government is managing its COVID-19 contracts and the goods it has received to date.

Posted 20 July 2021 in: Commissioning and contract management, Government, efficiency and transparency

Performance Improvement area(s): Commercial and regulation, COVID-19

Contact:

NAO Press Office
+44 (0)20 7798 7400 or email pressoffice@nao.org.uk

Local government and net zero in England

This new report responds to a request from the Environmental Audit Committee to examine local government and net zero.

Sector(s): Energy and environment, Local services

Performance Improvement area(s): Environmental sustainability, Local service delivery

Department(s): Cabinet Office, Department for Business, Energy and Industrial Strategy, Department for Environment Food and Rural Affairs, HM treasury, Ministry of Housing, Communities and Local Government

Published:
16 Jul 2021

Autumn 2021

Lessons learned from delivering programmes at speed

This report will highlight the implications and risks of deciding to deliver programmes at speed.

Posted 14 July 2021 in: Government, efficiency and transparency, Infrastructure

Performance Improvement area(s): Major project delivery

Contact:

NAO Press Office
+44 (0)20 7798 7400 or email pressoffice@nao.org.uk

Autumn 2021

Preparedness for the COVID-19 pandemic

This study will examine how well prepared the government was for the COVID-19 pandemic.

Posted 2 July 2021 in:

Performance Improvement area(s): COVID-19

Contact:

NAO Press Office
+44 (0)20 7798 7400 or email pressoffice@nao.org.uk

Central oversight of arm’s-length bodies

This report focuses on the role of the centre of government in supporting government departments’ oversight of arm’s-length bodies.

Sector(s): Government, efficiency and transparency

Performance Improvement area(s): Oversight of service delivery

Department(s): Cabinet Office

Published:
23 Jun 2021

Principles of effective regulation

This framework is intended as a useful tool for policymakers and regulators overseeing any given market.

Sector(s): Business and enterprise

Performance Improvement area(s): Commercial, Economic growth, Regulation

Department(s): Cabinet Office, Department for Business, Energy and Industrial Strategy, Department for Digital, Culture Media and Sport, Department for Environment Food and Rural Affairs, Department for Transport, Department of Health and Social Care, HM treasury

Published:
25 May 2021

Initial learning from the government’s response to the COVID-19 pandemic

This report provides our initial thoughts on the learning government can draw from its response to COVID-19 to date.

Sector(s): Business and enterprise, Central Finance and Treasury, Government, efficiency and transparency, Health and social care

Performance Improvement area(s): Contract lifecycle, COVID-19, People and Operational Management

Department(s): Cabinet Office, Department of Health and Social Care, HM treasury

Published:
19 May 2021

Winter 2021

Evaluation and the use of evaluation evidence across government

This report will examine measures in place to support the use of evaluation evidence in government to produce better outcomes

Posted 22 April 2021 in: Government, efficiency and transparency

Contact:

NAO Press Office
+44 (0)20 7798 7400 or email pressoffice@nao.org.uk

Improving operational delivery in government

This guide will help senior leaders in government departments to manage and improve the way public services are delivered.

Sector(s): Borders and immigration, Government, efficiency and transparency, Local services, Welfare, Pensions and Employment

Performance Improvement area(s): Cost reduction and affordability, Customer management, Financial and service sustainability, Operations and process management, Performance measurement, Strategic centre of government, Transforming public services

Department(s): Cabinet Office, HM treasury

Published:
30 Mar 2021

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