Oftel has taken steps to improve consumer awareness in the fixed line telecommunications market to help consumers take advantage of the choices available, according to a report presented to Parliament today by Sir John Bourn, the head of the National Audit Office. But the report recognises that while some consumers will choose not to switch […]
There is a pressing need for the Department of Health, Strategic Health Authorities and NHS trusts to improve their management of suspensions of clinical staff, according to the head of the National Audit Office, Sir John Bourn. Today’s report to Parliament, while acknowledging the paramount importance of protecting patient safety, highlights concerns about the length […]
Sir John Bourn, head of the National Audit Office, reported today on the progress made by the Department for Environment, Food and Rural Affairs (Defra) in implementing recommendations made by the Committee of Public Accounts following the 2001 outbreak of Foot and Mouth Disease. Good progress has been made on most of the recommendations made […]
Sir John Bourn, head of the National Audit Office, has welcomed progress made by the Charity Commission in tackling concerns previously raised about its performance by the National Audit Office and the Public Accounts Committee. Scope for further improvement remains, however, particularly in the Commission’s approach to investigation where problems arise among registered charities and […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the Home Office had not maintained proper financial books and records for the financial year ending 31 March 2005. Sir John therefore concluded that, because the Home Office failed to deliver its accounts for audit by the statutory timetable and because […]
The Environment Agency has made a number of improvements in the management of flood risk since 2001. Despite this, the Agency has not met its target to maintain 63 per cent of England’s flood defence systems in their target condition. A report out today by the National Audit Office highlights a number of improvements to […]
Sir John Bourn, head of the National Audit Office, reported today on the effectiveness of Postcomm’s regulation of quality of service. His report, which follows up on his 2002 report Opening the Post, finds that the overall value for money of regulation will be improved as it reduces burdens on Royal Mail while enhancing consumer […]
Affordable housing is a priority for local authorities and Government, with £3.3 billion being invested between 2004 and 2006, and further increases planned. Most local authorities believe, however, that they will not meet the need for affordable housing in the next three years. This was the key finding of a study undertaken by the Audit […]
The innovative Individual Learning Accounts (ILA) scheme was aimed at widening participation in learning and helping to overcome financial barriers faced by learners, particularly amongst those who lack skills and qualifications. The scheme, which subsidised the costs of appropriate courses, was implemented too quickly and inadequately planned. The Department for Education and Skills had no […]
Sir John Bourn, head of the National Audit Office, today reported to Parliament on the 2001-02 trading fund accounts of the Royal Mint. Sir John noted that the Royal Mint had recorded an operating loss (excluding the one-off costs of a restructuring programme) of £6.5 million for the 2001-02 financial year – its second consecutive […]
Without clearer leadership from Departments there is a risk that the Government’s target to halt the rise in obesity in children under 11 will not be met. This is a key finding of a joint report published today by the Audit Commission, the Healthcare Commission and the National Audit Office. The report investigates the strength […]
Sir John Bourn reported today on the Customs response to an independent investigation into losses of customs revenue of £668 million because alcohol destined for export had been fraudulently diverted onto the UK market. In February 2001, the National Audit Office reported on the losses of £668m million that had arisen between 1993-2000 because alcohol […]
The Inland Revenue face real threats of fraud and continued efforts are required to tackle the problem, according to a National Audit Office report to Parliament published today. It is important that the Revenue have a clear view of the resources and approaches they are going to use to tackle those risks. They should increase […]
Sir John Bourn, Head of the National Audit Office, told Parliament today that Energywatch and Postwatch have achieved benefits for consumers but they need to do more to show the extent of these benefits. Over their first three years, Energywatch and Postwatch have successfully established their organisations, developed efficient systems to handle customer complaints and […]
The National Audit Office today reported the results of their examination of HM Customs and Excise’s systems to ensure the systems provide an effective check on the assessment, collection and allocation of tax revenue during the year ending 31 March 2000. The report includes details of a serious breakdown of controls in Customs which contributed […]
A report by Sir John Bourn, head of the NAO, was published today with the Inland Revenue Resource Account and the Trust Statement account of tax and NI collected. Sir John confirmed that the Inland Revenue continued to secure an effective check over the assessment, collection and allocation of tax during the year 2001-02. During […]
Head of the National Audit Office Sir John Bourn today reported to Parliament that fraudulent and other irregular payments made under the Individual Learning Accounts (ILA) scheme had been estimated as likely to total some £97 million. As a result he has qualified his audit opinion on the Department for Education and Skill’s Resource Account […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today on the risk of fraud in property management in the Ministry of Defence. Property management on the Defence Estate consists of maintenance work and minor new construction work up to a value of about £300,000 for each individual job, including VAT and […]
Sir John Bourn, head of the National Audit Office, reported today that the priority afforded to stroke care by the Department of Health and the wider health service can be increased, given its impact and cost. Sir John’s report shows that notable progress has been made from a low starting point. It recommends further improvements […]
The enormous human and financial costs of clinical negligence are highlighted today in a National Audit Office report. The estimated net present value of claims outstanding against the NHS alleging clinical negligence has risen to £2.6 billion, plus an estimated liability of a further £1.3 billion where negligent episodes are likely to have occurred, but […]