The investigation will examine how the Windrush Compensation Scheme is delivering against objectives.
Public bodies, taxpayers and users need to be able to find out how well public money is being spent, especially when budgets have been cut and government spending needs to deliver more for less. To be able to assess the success of policies, programmes and major projects, government must build performance and value for money measures into design, and ensure that decisions are based on these measures.
A "performance framework" provides the information for those making decisions across an organisation to act coherently, address challenges and changes and explain actions taken. As a minimum, such a framework requires: an agreed set of outcomes for which the business is aiming; a realistic plan of what is needed to achieve them; data on performance against relevant measures; and a mechanism for identifying and overcoming obstacles that arise.
Key NAO publications:
- Performance measurement: Good practice criteria and maturity model (Nov 2016)
- Evaluation in Government (Dec 2013)
- Option Appraisal: Making informed decisions in Government (May 2011)
- Performance Frameworks and Board Reporting II (May 2011)
- Taking the measure of government performance (July 2010)
This report examines how government has set itself up to deliver its long-term environmental goals.
11 Nov 2020
This report examines the government’s replacement of the COMPASS contracts for accommodation and support for asylum seekers.
3 Jul 2020
This report assesses whether the Home Office’s activities for enforcing immigration rules are achieving its vision.
17 Jun 2020
This report provides information on managing PFI contracts when they end and considers whether government is preparing for expiry appropriately.
5 Jun 2020
This report examines the condition and capacity of HM Prison and Probation Service’s prison estate.
7 Feb 2020
This report examines whether the British Business Bank is improving access to finance for small and medium-sized enterprises.
15 Jan 2020
This report examines the Department for Business, Energy & Industrial Strategy’s management of its business support schemes.
15 Jan 2020
This report assesses how well Ofwat, Ofgem, Ofcom and the FCA measure and report their performance in protecting consumer interests.
20 Mar 2019
Our study evaluates how far the government has an effective system for measuring progress towards its environmental objectives.
16 Jan 2019