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Report cover showing a piggy bank plugged into an electric socket

Office of Gas and Electricity Markets: Giving Domestic Customers a Choice of Electricity Supplier

Sir John Bourn, head of the National Audit Office, told Parliament today that since electricity supply competition began in September 1998 more than 6.5 million customers – one in four – have saved money by changing supplier. Domestic electricity customers as a whole have seen their electricity bills fall by some £750 million a year since … Read more

Published:
5 Jan 2001
Report cover showing a tap leaking money

Office of Water Services: Leakage and Water Efficiency

Sir John Bourn, head of the National Audit Office, told Parliament today that, since the 1995 drought, leakage in England and Wales has been reduced by some 1.8 million cubic metres a day, equivalent to the amount of water used daily by more than 12 million people. The National Audit Office examined how the Office … Read more

Published:
1 Dec 2000
Cover of report showing dials on an electricity meter

Ofgem – Social Action Plan and Household Energy Efficiency

“Ofgem’s actions are to be applauded both in its attempts to help vulnerable consumers and in its attempts to increase energy efficiency. It is important now to continue to improve awareness among vulnerable consumers of the ways in which they can benefit. It is also important that we all take further steps to improve our energy efficiency. To these ends in addition to my report I am issuing a pamphlet to inform consumers of the ways that they can improve their household’s energy efficiency.”

Published:
22 Jul 2004
Public sewer network - man in a tunnel

Out of Sight – Not Out of Mind: Ofwat and the Public Sewer Network in England and Wales

“While incidents of sewer flooding in properties are relatively rare, few could deny that it is highly distressing. This must be especially so for those who suffer repeat incidents. And the harm to the environment should not be dismissed. That is why I have made these recommendations to encourage the work that is already being done to reduce the risks of sewer flooding.”

Published:
16 Jan 2004