Sir John Bourn, head of the National Audit Office, told Parliament today that the pioneering 31-year *Private Finance Initiative deal to redevelop the office accommodation of the Inland Revenue and Department of Social Security in Newcastle is likely to deliver the improved accommodation sought. This would be at a higher direct cost than continuing with […]
Sir John Bourn, Head of the National Audit Office, told Parliament today that not all consumers have yet benefited from the move from 192 to 118 directory enquiry numbers, but that the market was still evolving. Specifically, the average residential consumer is paying more for a directory enquiries service with no obvious improvement in quality. […]
Sir John Bourn, Head of the National Audit Office, reported to Parliament today that to build on the progress it has made in recent years The Royal Parks needs to continue to develop its core plans for promoting greater access to the Parks, strengthen the way it manages income generating activities and benchmark its performance […]
The Department of Health has made progress towards its target that, by December 2005, each NHS patient referred by a GP for non-emergency hospital treatment will be offered a choice of four or five healthcare providers. However, according to the National Audit Office, there remain significant risks for the Department to manage, especially that of […]
Departments should check whether their policy-making and implementation processes are suitable and cost effective, and the Cabinet Office can assist by accelerating the identification and dissemination of good practice, Sir John Bourn, head of the National Audit Office, today reported to Parliament. Departments spend some £350 billion a year on a range of services and […]
Today Sir John Bourn, head of the National Audit Office, reported to Parliament on developments in the financial management of European Union funds. His report summarises the main findings of the latest Annual Report by the European Court of Auditors, published in November 2004, which covers the management of the General Budget of the European […]
Sir John Bourn, head of the National Audit Office, today reported the results of his examination of HM Customs and Excise’s systems for the assessment, collection and allocation of tax revenue during the year ending 31 March 2003. In 2002-03 Customs collected £154 billion (gross) in taxes and duties. Sir John’s report focuses on Customs’ […]
Passengers’ satisfaction with Britain’s railway stations has improved a little in recent years, but remains low for many stations and for many of the facilities provided at them, according to a report by the National Audit Office. There are also increasing passenger capacity pressures at some of the largest stations during peak periods. There is […]
Sir John Bourn, head of the National Audit Office, reported today that the Office of Government Commerce (OGC) has had a positive impact in improving departments procurement of goods and services but that there are several key areas for improvement. The NAO report confirms that by 31 March 2003 departments had generated savings of 1.6 […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the Home Office will get what it wants at a good price from the PFI deal to provide serviced headquarters accommodation for 3450 Home Office and Prison Service staff, but risks remain. The Home Office is due to move into the new […]
In a report to Parliament today, Sir John Bourn, the head of the National Audit Office, said that Postcomm, the new regulator of postal services, face a challenging remit as they seek to bring benefits to users of postal services through the introduction of competition, and pointed to serious risks to Postcomm’s strategy of improving […]
The Department for Work and Pensions, the largest employer in central government, like other organisations loses a significant amount of staff time to sickness absence. The Department has introduced good attendance management procedures, but, according to today’s report by the National Audit Office, it could do more to ensure that these procedures are adopted by […]
Responding to an increasingly diverse society is essential if public services are to meet their full potential, Sir John Bourn, head of the NAO, reported to Parliament today. This report – the first of its kind by the NAO – looks across Whitehall at the way in which government bodies are taking steps to better […]
Sir John Bourn, head of the National Audit Office, reported today on the mixed success with which the Department for Environment, Food and Rural Affairs (Defra) is transposing European legislation uinto UK law and preparing for its implementation. Defra deals with more European legislation than any other government department, and its mixed success demonstrates how […]
The 1901 census website is now running successfully and problems originally encountered when the Public Record Office and QinetiQ implemented the site in January 2002 have been overcome. Moreover, according to todays report to Parliament by NAO head Sir John Bourn, the lessons learned will be valuable to government and other public sector bodies planning […]
Sir John Bourn, head of the National Audit Office, reported today on progress made by the Office of Government Commerce (OGC) to improve the procurement of information technology (IT) systems by departments and agencies. He concluded that OGC has put structures in place to minimize the risk of future IT failure and that department and […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that good progress has been made by departments to improve their risk management capacity since his previous report in August 2000, although departments have further to go to demonstrate that they have made effective risk management a central part of their day […]
This briefing by the National Audit Office is in response to a request from the Environmental Audit Committee to provide an overview of government policy on adapting to climate change, including the implications of the Climate Change Act 2008 and the cross-government Adapting to Climate Change Programme, and progress across government Departments in identifying and managing risks from future climate change impacts.
The National Audit Office reported today that, four years into the 10-year NHS Cancer Plan, substantial progress has been made in meeting the Plan’s targets. The thirty-four cancer networks which have been established have achieved important improvements in delivering cancer services across England. However, the networks need to be more effective and to develop partnership […]
The FCO has made significant improvements in the consular service it provides, but further progress is needed to deliver a service which meets the changing needs of Britons overseas, according to a National Audit Office report. The main elements of consular services are advising on overseas travel, issuing passports abroad and assisting Britons in distress […]