“The Maritime and Coastguard Agency has a vital job to do in ensuring the high safety standards of UK-registered vessels and an often difficult job in seeking to raise the standards of foreign vessels visiting the UK. My report shows that the Agency generally carries out its role very well, but that there are steps it could take to make its surveys and inspections of vessels more effective.”
“I am concerned at the significant delays in achieving the final implementation of this database system by the dvla, particularly as its predecessor was known not to be millennium-compliant. The agency took a high-risk but necessary decision to implement the final phases in October 1999, before system testing was fully completed. In doing so, they avoided the breakdown of a key customer service to both enforcement agencies and the public.”
The report also comments positively on other aspects of the DVLA’s operations.
“I am concerned at the significant delays in achieving the final implementation of this database system by the dvla, particularly as its predecessor was known not to be millennium-compliant. The agency took a high-risk but necessary decision to implement the final phases in October 1999, before system testing was fully completed. In doing so, they avoided the breakdown of a key customer service to both enforcement agencies and the public.”
The report also comments positively on other aspects of the DVLA’s operations.
“London Underground and the Secretary of State should not take a decision solely on the basis of the numbers emerging from their financial analysis. There are other important factors that need to be considered alongside the figures to assess the best value for money option.”
Sir John Bourn, head of the National Audit Office, told Parliament today that the Shadow Strategic Rail Authority (SSRA) and its predecessor organisation, the Office of Passenger Rail Franchising (OPRAF), had taken action where possible to remedy underperformance by passenger train operators but that the present franchise arrangements could be improved to secure better performance. … Read more
“The Rail Regulator needs to overcome the difficulties experienced up to now in monitoring Railtrack’s performance and setting effective incentives. I therefore welcome the action he is taking to secure that Railtrack maintain, renew and improve the national railway network on which the public and industry depend.”
“more could be done to safeguard the value of properties. Better maintenance, higher occupancy and faster sales would help secure better prices when properties become surplus and are sold”.
The National Audit Office makes a number of recommendations including a need for the Agency to:
