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Train

Improving passenger rail services through new trains

“While some passengers are enjoying the improved facilities and ride provided by new trains, many others are still waiting for their new trains to enter service. And too often the trains turn out to be unreliable in everyday use because they haven’t been sufficiently tested. The Strategic Rail Authority needs to redouble its efforts to help get new trains into service on time and running reliably for the benefit of passengers and the taxpayer.”

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Published:
4 Feb 2004
Cover of improving public transport through light rail report

Improving public transport in England through light rail

Modern light rail systems, such as Croydon Tramlink and Manchester Metrolink, have brought significant benefits to passengers, according to a report Parliament by the head of the National Audit Office, Sir John Bourn. They deliver fast, frequent and reliable services and provide a comfortable and safe journey. Their modern look and attractive services have enhanced … Read more

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Published:
23 Apr 2004
Two pound coin

Independent Reviews of reported CSR07 Value for Money savings

“It is worrying, when the money has already been removed from their budgets, that a significant proportion of the savings claimed by the Department for Transport and the Home Office have question marks hanging over them.  A failure to deliver these savings may mean cuts having to be made elsewhere.

 

“Both the Department for Transport and the Home Office have had some success in reducing costs so far, but more generally all departments must now take a more rigorous approach towards ensuring large-scale, genuine savings are made.”

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Published:
16 Dec 2009
Railway tracks

Investigation into the Department for Transport’s decision to cancel three rail electrification projects

This investigation sets out the decision-making process, leading to the July 2017 announcement of the cancellation of three rail electrification projects: the Midland Main Line north of Kettering (to Nottingham and Sheffield); the Great Western Main Line between Cardiff and Swansea; and the Lakes Line between Oxenholme and Windermere.

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Published:
29 Mar 2018
Passengers at a ticket barrier

Investigation into the South East Flexible Ticketing Programme

The National Audit Office has today published the findings from its investigation into the Department for Transport’s (the Department’s) progress in implementing the South East Flexible Ticketing Programme (the Programme).  In January 2012, the Department set up the Programme to improve coordination, speed up delivery and increase take up of smart ticketing. The Department was … Read more

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Published:
20 Apr 2017