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Investigation into penalty charge notices in healthcare

This investigation sets out facts about penalty charge notices and how the NHS supports vulnerable people to navigate the system.

Sector(s): Health and social care, Welfare, Pensions and Employment

Department(s): Department of Health and Social Care

Published:
14 May 2019

Investigation into Police and Firefighters’ Pension Scheme Commutation factors

This looks at the chain of events which led to the government paying £711m in compensation to 34,000 pensioners who retired from the Police and Firefighters’ Pension Schemes between 2001 and 2006 without receiving their full pension entitlement. Due to the extent of the legal process in the case, some police and firefighters were retired for over 15 years before they received their full pension entitlement from government.

Sector(s): Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
1 Feb 2017

Investigation into the British Steel pension scheme

This investigation examines the British Steel Pension Scheme.

Sector(s): Business and enterprise, Regulation, consumers and competition, Welfare, Pensions and Employment

Performance Improvement area(s): Oversight of service delivery, Regulation

Department(s): Cabinet Office

Published:
18 Mar 2022

Investigation into the housing of rough sleepers during the COVID-19 pandemic

This report establishes the facts on how the government has provided accommodation for rough sleepers during COVID-19.

Sector(s): Health and social care, Local services, Welfare, Pensions and Employment

Performance Improvement area(s): COVID-19, Oversight of service delivery

Department(s): Ministry of Housing, Communities and Local Government

Published:
14 Jan 2021

Investigation into the Windrush Compensation Scheme

This investigation covers the Home Office’s establishment and administration of the Windrush Compensation Scheme.

Sector(s): Borders and immigration, Children and families, Welfare, Pensions and Employment

Performance Improvement area(s): Customer management, Operations and process management, Oversight of service delivery, People and Operational Management, Performance measurement

Department(s): Home Office

Published:
21 May 2021

Investigation into underpayment of State Pension

Report examining the underpayment of state pension, setting out how this happened and what DWP is doing to rectify this.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): Fraud, error and debt management

Department(s): Department for Work and Pensions

Published:
22 Sep 2021

Jobcentre Plus: Delivering effective services through Personal Advisers

“Overall my findings are encouraging. Personal advisers have proved themselves an effective means of supporting people on benefits looking for work and they are delivering a good service. But, as my report shows, the benefits could be even greater. Better support for personal advisers would allow them more time to do what they do best – actually sitting down with the people who need guidance.”

Sector(s): Energy and environment, Welfare, Pensions and Employment

Published:
29 Nov 2006

Leaving the services

“The practical realities for people leaving the Armed Forces can be very demanding. The process of finding a new home and a new job at the same time is something most of us would find quite stressful. So it is encouraging that most make that transition smoothly, and without too many troubles.

“And undoubtedly, part of that is due to the good support the Ministry of Defence provides to those leaving the Forces. It is important that all those leaving the Services know what support is due to them, and have the opportunity to take advantage of it.”

Sector(s): National security, Welfare, Pensions and Employment

Published:
27 Jul 2007