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Report of the C&AG on the Department for Work and Pensions Resource Accounts 2008-09

“I have had to qualify my opinion on the Department for Work and Pensions accounts because of the levels of fraud and error: an estimated £2.7 billion of overpayments and £1.2 billion of underpayments. While it is promising that the total proportion of fraud and error continues to fall and the Department has put in place measures to try to reduce this still further, the Department should be aware of the risks of further fraud and error due to the pressure on the benefits system because of the current economic downturn.”

Published:
20 Jul 2009

Review of errors in Guaranteed Minimum Pension payments

“This is a sad case of public administration failure. Warnings were first sounded years ago that there were problems but no one took responsibility for resolving them. It is essential to prevent errors on this scale from happening again, but this will happen only if one party takes responsibility for the process as a whole.”

Published:
16 Jul 2009

Skills for life: improving adult literacy and numeracy

“Higher levels of literacy and numeracy will benefit England both socially and economically. More people will have the opportunity to live richer lives. The Department has made substantial progress since 2001 in improving the teaching of literacy and numeracy and making more people aware of the options and wanting to learn. But this is only the beginning. The Department and its partners will need to be creative and responsive if they are to reach another 1.5 million people by 2010. My report sets out some of the steps they need to take if they are to succeed.”

Published:
15 Dec 2004