Responding to change in jobcentres
The jobcentre network has coped well in the economic downturn, but must improve performance measures if it is to support claimants effectively.
Published:
13 Feb 2013
13 Feb 2013
Search results
Welfare, Pensions and Employment
Review of errors in Guaranteed Minimum Pension payments
“This is a sad case of public administration failure. Warnings were first sounded years ago that there were problems but no one took responsibility for resolving them. It is essential to prevent errors on this scale from happening again, but this will happen only if one party takes responsibility for the process as a whole.”
Published:
16 Jul 2009
16 Jul 2009
Review of the data systems for Public Service Agreement 17
Comprehensive Spending Review 2007 covering the period 2008-2011
Review of the data systems for Public Service Agreement 17 led by the Department for Work and Pensions: ‘Tackle poverty and promote greater independence and well-being in later life’
Published:
10 Jun 2010
10 Jun 2010
Review of the data systems for Public Service Agreement 8
Comprehensive Spending Review 2007 covering the period 2008-2011
Review of the data systems for Public Service Agreement 8 led by the Department for Work and Pensions: ‘Maximise employment opportunity for all’
Published:
10 Jun 2010
10 Jun 2010
Review of the data systems for the Department for Work and Pensions
Review of a sample of the data systems underpinning the input and impact indicators in the Department for Work and Pensions’ Business Plan, Common Areas of Spend and wider management information.
Published:
1 Aug 2012
1 Aug 2012
Rolling out Universal Credit
In this report, we assess the value for money of the Department for Work and Pensions’ introduction of Universal Credit.
Published:
15 Jun 2018
15 Jun 2018
Short guide to the NAO’s work on the Department for Work and Pensions
This short guide is one of 17 we have produced covering our work on each major government department. It summarises our work on the Department for Work and Pensions during the last Parliament.
Published:
6 Jul 2010
6 Jul 2010
Skills for life: improving adult literacy and numeracy
“Higher levels of literacy and numeracy will benefit England both socially and economically. More people will have the opportunity to live richer lives. The Department has made substantial progress since 2001 in improving the teaching of literacy and numeracy and making more people aware of the options and wanting to learn. But this is only the beginning. The Department and its partners will need to be creative and responsive if they are to reach another 1.5 million people by 2010. My report sets out some of the steps they need to take if they are to succeed.”
Published:
15 Dec 2004
15 Dec 2004
Published:
13 Mar 2009
13 Mar 2009
Social Fund Account 2009-10
The C&AG has qualified the Social Fund Account for the seventh consecutive year. The account has been qualified because of material levels of error in discretionary awards, and in Funeral Expense Payments. He has also qualified, for the first time, his opinion on Sure Start Maternity Grants.
Published:
2 Dec 2010
2 Dec 2010