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Report cover showing a fraud officer

Department for Work and Pensions: Tackling Benefit Fraud

“The Department have a set of programmes that are designed to make fraud more difficult to commit, increase deterrence, increase the probability of frauds being detected and have increased the penalties for committing fraud. These programmes have produced some good results but more needs to be done to maintain progress. Amongst other actions the Department should continue to concentrate on areas of higher risk, address the decline in the fraud prevention and investigative activity, and evaluate the deterrent effect of the different sanctions available.”

Published:
13 Feb 2003
Report cover showing woman reading a leaflet

Department for Work and Pensions: Using leaflets to communicate with the public about services and entitlements

“It is vital that people can rely on the accuracy of the leaflets the government produces to make informed choices about their lives. And it is vital that they can get hold of these leaflets and easily understand them when they do. The Department for Work and Pensions has made progress in these respects but needs to manage better the leaflets it produces to ensure those needing information can access it when they need to.”

Published:
25 Jan 2006
Report cover showing two people reading leaflet

Department of Education and Skills – Connexions Service for all Young People

“In a relatively short period of time the Connexions Service has made significant progress towards reducing the proportion of young people not in education, employment or training. The costs of not tackling this issue are huge, both to society and to the individuals affected. Connexions is providing valuable services to help young people make important life decisions but more can be done to ensure that all young people obtain the support they need and my report makes recommendations to help build on the very good results achieved to date.”

Published:
31 Mar 2004
Report cover

Department of Social Security Resource Accounts 2000-2001

“Despite the success that the Department has had in exceeding the targets they have been set to reduce the estimated overpayment of Income Support and Jobseeker’s Allowance, large amounts of these benefits are still being lost through fraud and error.

“Income Support is the benefit of last resort for those most in need in society. This makes it essential for the Department to make accurate and prompt payments while also protecting the public purse. I welcome the strategies being adopted by the Department to strengthen its defences against loss of this benefit and address variations in performance in local offices.”

Published:
31 Jan 2002
Cover of report

Department of Work and Pensions: Departmental Resource Accounts 2002-2003

“The amount of welfare benefit being lost through fraud and error is continuing to run at an estimated £3 billion each year. Once again I must point out that Parliament intends that this money should go only to those who are properly entitled. The challenge which the Department faces in reducing the scale of fraud and error to an acceptable level is very large indeed. However, it is crucial that as much of the money as possible goes to those who are in real need.”

Published:
16 Dec 2003