Maintaining public service facilities
Published on:The public spending watchdog has estimated that the government’s maintenance backlog is at least £49 billion.
The public spending watchdog has estimated that the government’s maintenance backlog is at least £49 billion.
This NAO report examines whether the Foreign, Commonwealth & Development Office (FCDO) has a robust approach to managing its overseas estate.
Government departments use external consultants as a source of skills and expertise. This study will lay out the facts on use of consultants.
The National Audit Office outlines the critical importance of smarter operational delivery to improve the way public services are delivered
This report examines the government’s overall approach to leadership capability within the Senior Civil Service.
Government is taking longer than it should to appoint non-executive directors (NEDs) to public positions, and these delays can leave gaps on boards, creating risks to governance, and reducing the number of high-quality candidates.
This guide is for senior finance leaders in government departments and other public bodies. It sets out insights and good practice on how to allocate resources for better financial management in government. It is the third in a five-part series of guides, which follow the financial management lifecycle. For public services to be efficient and […]
DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.
Our People and Operational Management Insights team are experts in the challenges facing government in service delivery, workforce, people skills and capability management.
Whistleblowing arrangements in government require further improvement with slow and inconsistent progress being made by departments and other civil service bodies, a new National Audit Office (NAO) report says.
Our guide is for people who deal with whistleblowers, investigate concerns or manage whistleblowing processes in government organisations.
Our report found that the New Hospital Programme (NHP) has experienced delays and is expected to deliver 32 of the intended target of 40 new hospitals by 2030.
Government has opportunities to improve the efficient management of its workforce, including on recruitment, pay and performance management.
In this report we describe the civil service’s training and development of its leaders, focusing on the senior civil service and the pipeline of future senior leaders
We’ve used our Police Uplift Programme report to give context on the Home Office reaching its target of 20,000 new police officers.
Weaknesses in modelling for NHS England’s Long Term Workforce Plan need addressing to improve future strategic workforce planning.
Following years of underinvestment, the overall condition of school buildings is declining. Around 700,000 pupils attend a school that needs major rebuilding or refurbishment.
This study examines how the Cabinet Office maintains, oversees and manages central government property.
Covering leadership, skills and data, our guide covers the essential enablers to unlock the potential of your finance team.
This report examines how effectively HM Passport Office managed the service in 2022 after the lifting of COVID travel restrictions.