Police recruitment target hit, now to secure the benefits
Published on:We’ve used our Police Uplift Programme report to give context on the Home Office reaching its target of 20,000 new police officers.
Search results for 'People and operations'
Showing 21 - 40 of 59 results
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Investigation into whistleblowing in the civil service
Published on:Whistleblowing arrangements in government require further improvement with slow and inconsistent progress being made by departments and other civil service bodies, a new National Audit Office (NAO) report says.
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NHS England’s modelling for the Long Term Workforce Plan
Published on:Weaknesses in modelling for NHS England’s Long Term Workforce Plan need addressing to improve future strategic workforce planning.
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Civil service workforce: Recruitment, pay and performance management
Published on:Government has opportunities to improve the efficient management of its workforce, including on recruitment, pay and performance management.
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Whistleblowing in the civil service
Published on:Our guide is for people who deal with whistleblowers, investigate concerns or manage whistleblowing processes in government organisations.
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Condition of school buildings
Published on:Following years of underinvestment, the overall condition of school buildings is declining. Around 700,000 pupils attend a school that needs major rebuilding or refurbishment.
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Managing central government property
Published on:This study examines how the Cabinet Office maintains, oversees and manages central government property.
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Efficient services – it ain’t just what you do, it’s the way that you do it…
Published on:This blog highlights our upcoming good practice guide that’s a ‘how to’ guide for people managing a service. It also includes a separate summary on managing demand.
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Investigation into the performance of HM Passport Office
Published on:This report examines how effectively HM Passport Office managed the service in 2022 after the lifting of COVID travel restrictions.
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Financial management in government: Enablers of success
Published on:Covering leadership, skills and data, our guide covers the essential enablers to unlock the potential of your finance team.
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HMRC customer service
Published on:Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
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How to improve operational services
Published on:These good practice guides share practical tips on improving the quality and efficiency of day-to-day services provided by government.
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Making public money work harder
Published on:We have used our insights to highlight the biggest opportunities for spending public money more efficiently and effectively.
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Regulation post-EU exit: what are the key issues?
Published on:We brought together experts on regulation and Britain’s relationship with Europe to discuss the issues facing regulators following the UK’s exit from the EU.
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The Police Uplift Programme
Published on:This report examines whether the Home Office is well placed to deliver value for money from the Police Uplift Programme.
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Investigation into the implementation of IR35 tax reforms
Published on:This investigation sets out how HMRC introduced the 2017 IR35 reforms, and what lessons it has learned and taken forward.
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Improving services is a team game
Published on:Imagine being asked to design and provide a service that meets the needs of everyone in your street. This crossed my mind when the borough where I live in London became a surge testing location for coronavirus. For me that means producing a service that works for Margaret and David, the retired couple that have […]
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Specialist skills in the civil service
Published on:This report examines the progress the government has made in developing specialist skills in the civil service.
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Restoration and Renewal of the Palace of Westminster: Progress update
Published on:This report provides a progress update on the Palace of Westminster Restoration and Renewal Programme.
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Palace of Westminster Restoration and Renewal Programme
Published on:This report looks at the Restoration and Renewal Programme to identify potential risks and recommend how these may be addressed.