Improving operational delivery in government
Published on:This guide will help senior leaders in government departments to manage and improve the way public services are delivered.
Search results for 'People and operations'
Showing 41 - 57 of 57 results
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Investigation into maintenance of the museum estate
Published on:This report sets out the facts about the maintenance of the museums and galleries sponsored by government.
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Protecting consumers from unsafe products
Published on:This report examines the extent to which the UK’s product safety regime protects consumers from harm, focusing on the OPSS.
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Improving Single Living Accommodation
Published on:This report examines whether single living accommodation meets the needs of the Ministry of Defence and service personnel.
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Optimising the defence estate
Published on:This report examines the Ministry of Defence’s progress in optimising its estate and disposing of sites that are not needed.
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Insights teams
Our Insights teams provide insights and expertise on how public services can be improved.
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NAO guidance: Government exits and redundancies
Published on:Many government departments and organisations are implementing employee exit schemes to reduce staff numbers and cut running costs. This is aimed at improving efficiency and delivering better value for taxpayers. To aid government departments and organisations, the NAO has created guidance to assess how exits and redundancies in government are being conducted, which includes expectations […]
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Improving government’s productivity through better cost information
Published on:Government departments often lack insight into what drives cost in individual activities that make up an overall end-to-end service.
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Improving government data: A guide for senior leaders
Published on:This guide is aimed at accounting officers, chief executives, director
generals, directors and chief operating officers and people responsible for government services. -
Public chargepoints for electric vehicles
Published on:Public electric vehicle chargepoint installations are on track, but government needs to make sure they are located in the right places.
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Managing central government property
Published on:This study examines how the Cabinet Office maintains, oversees and manages central government property.
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Developing workforce skills for a strong economy
Published on:This report examines whether government has an effective approach to enhancing workforce skills.
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The Police Uplift Programme
Published on:This report examines whether the Home Office is well placed to deliver value for money from the Police Uplift Programme.
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Investigation into the implementation of IR35 tax reforms
Published on:This investigation sets out how HMRC introduced the 2017 IR35 reforms, and what lessons it has learned and taken forward.
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Initial learning from the government’s response to the COVID-19 pandemic
Published on:This report provides our initial thoughts on the learning government can draw from its response to COVID-19 to date.
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Digital transformation in government: addressing the barriers to efficiency
Published on:This report assesses how government is trying to address the underlying issues that make digital transformation so difficult to achieve.
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The Motability scheme
Published on:This report considers: the Motability scheme’s customer offer and performance; Motability Operations’ financial model; and the scheme’s governance arrangements.