Maintaining public service facilities
Published on:The public spending watchdog has estimated that the government’s maintenance backlog is at least £49 billion.
The public spending watchdog has estimated that the government’s maintenance backlog is at least £49 billion.
This report examines the government’s overall approach to leadership capability within the Senior Civil Service.
Background The Foreign, Commonwealth & Development Office (FCDO) manages an overseas estate of over 6,000 properties in nearly 180 countries and territories. This includes around 450 Embassy, High Commission, Consulate or office buildings, and 4,200 staff housing units. The overseas estate is shared by other UK government departments with an overseas presence and is supported […]
Government is taking longer than it should to appoint non-executive directors (NEDs) to public positions, and these delays can leave gaps on boards, creating risks to governance, and reducing the number of high-quality candidates.
This guide is for senior finance leaders in government departments and other public bodies. It sets out insights and good practice on how to allocate resources for better financial management in government. It is the third in a five-part series of guides, which follow the financial management lifecycle. For public services to be efficient and […]
We will look at the Home Office’s approach to processing Skilled Worker visa applications and how it ensures compliance with visa requirements.
Our People and Operational Management Insights team are experts in the challenges facing government in service delivery, workforce, people skills and capability management.
DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.
Whistleblowing arrangements in government require further improvement with slow and inconsistent progress being made by departments and other civil service bodies, a new National Audit Office (NAO) report says.
Government has opportunities to improve the efficient management of its workforce, including on recruitment, pay and performance management.
In this report we describe the civil service’s training and development of its leaders, focusing on the senior civil service and the pipeline of future senior leaders
Our guide is for people who deal with whistleblowers, investigate concerns or manage whistleblowing processes in government organisations.
Our report found that the New Hospital Programme (NHP) has experienced delays and is expected to deliver 32 of the intended target of 40 new hospitals by 2030.
We’ve used our Police Uplift Programme report to give context on the Home Office reaching its target of 20,000 new police officers.
Weaknesses in modelling for NHS England’s Long Term Workforce Plan need addressing to improve future strategic workforce planning.
Following years of underinvestment, the overall condition of school buildings is declining. Around 700,000 pupils attend a school that needs major rebuilding or refurbishment.
This study will examine whether the MoJ and other bodies involved in the family court system are managing the service efficiently and effectively.
This study examines how the Cabinet Office maintains, oversees and manages central government property.
This blog highlights our upcoming good practice guide that’s a ‘how to’ guide for people managing a service. It also includes a separate summary on managing demand.
This report examines how effectively HM Passport Office managed the service in 2022 after the lifting of COVID travel restrictions.