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  1. Crown Commercial Service

    Press release

    Published on:

    It is not possible to show that the Crown Commercial Service has achieved more than departments would otherwise have achieved by buying common goods and services themselves.

  2. Health and social care integration

    Press release

    Published on:

    The Better Care Fund has not achieved the expected value for money, in terms of savings, outcomes for patients or hospital activity.

  3. Improving the disposal of public sector Information, Communication and Technology equipment

    Report Value for money

    Published on:

    The public sector should plan more carefully how it disposes of its growing volume of personal computers and associated equipment, according to a report out today by the National Audit Office. The efficient, legal and socially responsible disposal of such equipment is an increasingly important issue for the public sector. Many public bodies have limited […]

  4. The Regeneration of the Greenwich Peninsula: A Progress Report

    Report Value for money

    Published on:

    The O2, a central part of plans to regenerate the Greenwich Peninsula, opened on time in June 2007 and has become a highly successful entertainment venue which has boosted local employment. According to the National Audit Office, however, housing development on the rest of the Peninsula is taking longer than originally expected, and financial returns […]

  5. Progress in tackling pensioner poverty: encouraging take up of entitlements

    Report Value for money

    Published on:

    The Pension Service has made real and substantial progress since 2002 in helping pensioners to secure their entitlements using new and well thought through approaches, but will need to build on this work to improve take-up still further. A report today by the National Audit Office highlights the need to develop local work to reach […]

  6. The UK competition regime

    Press release

    Published on:

    The newly-created Competition and Markets Authority has made significant progress in improving how the UK’s competition regime works, and it is now more coherent than before. Business awareness of competition law, however, is low and while it has improved the robustness of its enforcement casework, the regime has so far not produced a substantial flow of enforcement decisions or fines.

  7. Electronic service delivery in the Driver, Vehicle and Operator Agencies in Great Britain

    Report Value for money

    Published on:

    Since the early 1990s, the Driver and Vehicle Licensing Agency (DVLA), Driving Standards Agency and the Vehicle and Operator Services Agency have made some of their services available either through the internet, by telephone or through business to business computer systems. A report released today by the National Audit Office has found that these developments […]

  9. International benchmark of fraud and error in social security systems

    Report Value for money

    Published on:

    The UK has levels of social security fraud and error which are similar to those in comparable countries, but the Department for Work and Pensions has a better understanding than other nations of the problems and is doing more to tackle them. A report by the National Audit Office, based on research carried out by […]

  10. Progress with the Road Investment Strategy

    Press release

    Published on:

    The first Road Investment Strategy represents an important step forward towards better long-term planning of the strategic road network. However, the speed with which it was put together created risks to deliverability, affordability and value for money.

  11. Delivering successful IT-enabled business change

    Report Value for money

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    The successful introduction of IT systems is a crucial element in major Government programmes to deliver better services to the public -whether through providing new services, making existing services more efficient and responsive to citizens’ needs, or improving organisational performance. A report published today by the National Audit Office identifies common threads in IT-enabled programmes […]

  12. Capability in the Civil Service

    Press release

    Published on:

    Government has gaps in its capability and must do more to develop the skills needed. It is making plans, but the scale of the challenge means greater urgency is needed.

  13. HM Revenue & Customs: Management of Tax Debt

    Report Value for money

    Published on:

    HMRC has improved how it manages debts owed to it by taxpayers, according to a report by the National Audit Office. The amount of money owed has reduced from 4.3 per cent of tax collected in 2005-06 to 3.8 per cent in 2007-08. The age of the direct tax debt has also reduced. Over the […]

  14. Improving procurement in further education colleges in England

    Report Value for money

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    Each year the 384 further education colleges in England spend £1.6 billion on a range of goods and services from books and stationery to examination fees and energy bills. Some colleges recognise the benefits of introducing more efficient and effective processes, but many need to improve their processes substantially, and could contribute to plans to […]

  16. Tackling rural poverty in developing countries

    Report Value for money

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    The Department for International Development’s aid programmes have helped the rural poor in developing countries. But poverty in rural areas must be substantially reduced if DFID is to meet its targets, according to a report out today by the National Audit Office. More than 1.1 billion people worldwide are living in extreme poverty. Around 75 […]

  17. Helping newly registered businesses meet their tax obligations

    Report Value for money

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    Newly registered businesses are more likely than established businesses to get their tax affairs wrong, but if they are helped to get it right first time they are likely to continue to comply in the future. A report from the National Audit Office today puts forward a series of recommendations to encourage improved compliance by […]

  18. Protecting information across government

    Press release

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    Protecting information while re-designing public services and introducing the technology necessary to support them is an increasingly complex challenge.

  19. Helping people through mental health crisis: The role of Crisis Resolution and Home Treatment services

    Report Value for money

    Published on:

    Crisis Resolution Home Treatment teams are having a positive impact on local acute mental health services, providing an alternative to hospital admission for people experiencing a short-term mental health crisis. But a report out today by the National Audit Office found that services are being limited by a lack of input from specialist health and […]

  20. Big science: Public investment in large scientific facilities

    Report Value for money

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    The Government’s investment in large scientific facilities is starting to deliver a significant programme including such projects as the research ship RRS James Cook and the Diamond Synchrotron light source, according to an NAO report published today. Some project teams, however, have significantly underestimated the likely running costs of facilities and more attention needs to […]