The National Audit Office has found that a good start has been made in preparing for the replacement by 2012 of the analogue television service with a digital one. Eighty-five per cent of households have already switched from analogue to digital TV for their main set. However, consumers will have to convert or replace another […]
Against a background of rising gas prices, Sir John Bourn, head of the National Audit Office, reported today on major developments in the gas industry that have the potential to reduce gas bills in the longer term. There is uncertainty, however, as to whether consumers will see the full extent of the potential benefits. In […]
The Northern Ireland Department for Social Development has succeeded in significantly cutting the estimated amount of benefits paid incorrectly because of errors by officials. The Department estimates that, for benefits paid in 2003-04, overpayments and underpayments amounted to £13.4 million and £5.0 million respectively – down from £51.9 million and £5.5 million in 2002-03. However, […]
HM Revenue & Customs achieved a return of around £4.50 for every £1 spent on tackling the hidden economy in 2006-07 and recent campaigns to encourage people into the formal economy have achieved much higher returns. But, according to the National Audit Office, the penalties the Department imposes when it detects people in the hidden […]
The Ministry of Defence programme to replace hundreds of different IT systems with a single, secure, high quality computer infrastructure is based on a sound rationale and convincing business case. According to a National Audit Office report issued today, the Defence Information Infrastructure Programme (DII) has delivered important benefits, but has run into implementation difficulties, […]
The Strategic Rail Authority (and, subsequently, the Department for Transport) and Network Rail have successfully turned around the programme to modernise the West Coast Main Line. To date, Network Rail has delivered the new strategy for the line on time, achieving benefits for passengers, including shorter journey times and improved punctuality. Network Rail is likely […]
The Department for Work and Pensions has not yet achieved value for money in managing contracted-out health and disability assessments.
The BBC Executive did not have a sufficient grip on its Digital Media Initiative programme. Nor did it commission a thorough independent assessment to see whether it was technically sound.
The Department for Work and Pensions has made significant progress in delivering services through contact centres so that they are delivering improvements in value for money, but needs to continue to tackle a variety of barriers to exploit their full potential, according to a National Audit Office report published today. The Department’s 60 contact centres […]
Significant progress has been made in providing 15 hours of free childcare to parents of 3- and 4-year olds, but the Department of Education has not yet achieved full value for money
The National Audit Office reported to Parliament today the results of its examination of the National Programme for IT in the NHS. The Programme’s scope, vision and complexity are wider and more extensive than any ongoing or planned healthcare IT programme in the world and it represents the largest single IT investment in the UK […]
A new traffic scheme in Dunstable has not delivered the expected benefits, according to a report by the National Audit Office published today. Dunstable town centre suffers severe traffic congestion, due to limited road capacity and high volumes of heavy goods vehicles, causing poor air quality. The Dunstable A5 queue relocation scheme was designed to […]
Head of the National Audit Office Sir John Bourn has qualified the Northern Ireland National Insurance Fund Account for 2002-03 because of the estimated high level of benefit being lost through fraud and error. This is the third year running for which Sir John has qualified his opinion on the account. The Northern Ireland Department […]
The majority of government departments and agencies are failing to meet targets to make their new buildings and major refurbishments sustainable, according to a report published today by the National Audit Office. As a result, value for money may be lost from the £3billion which departments and agencies spend each year on this activity. A […]
Sir John Bourn, head of the National Audit Office, reported today that the Local Improvement Finance Trust (LIFT) initiative, launched in 2001, is an effective means of improving primary health and social care. The LIFT model has a number of strengths: it takes a long term strategic approach to local health provision which combines the […]
This briefing was prepared for the Environmental Audit Committee. It gives a high-level landscape overview of options appraisal processes across government, with a focus on incorporating environmental and social factors.
The National Audit Office’s report finds that London & Continental Railways (LCR) successfully completed the construction of Section 1 of the Channel Tunnel Rail Link (CTRL) on time and at a cost slightly below the target set in the 1998 restructuring. Drawing on the reasons for this achievement, the NAO report highlights lessons for other […]
The NAO have investigated concerns that online sellers outside the EU are avoiding charging VAT.
Head of the NAO Sir John Bourn reported to Parliament today that, according to the Department for Work and Pensions’ estimate, £3 billion may have been lost from benefit payments, the same amount as reported in 2001-2002. This constitutes some 2.7 per cent of the £112 billion of gross expenditure recorded in the Department’s resource […]
The Child Support Reforms introduced in 2003 were a final but, in the event, unsuccessful attempt to deliver the policy behind the creation of the Child Support Agency in 1993. With hindsight the Child Support Agency was never structured in a way that would enable the policy to be delivered cost-effectively. While the Reforms have […]