Tackling problem debt
Published on:This report aims to evaluate and conclude on HM Treasury’s overall approach to over-indebtedness.
This report aims to evaluate and conclude on HM Treasury’s overall approach to over-indebtedness.
This investigation sets out facts about penalty charge notices and how the NHS supports vulnerable people to navigate the system.
This investigation covers a single, major cause of underpayment error in ESA. This error relates to people whose existing benefit claim was converted to ESA and who were entitled to income-related ESA but were only awarded contribution-based ESA.
This report examines how the DWP is managing the process of getting to first payment in Universal Credit.
The Department for Work and Pensions has introduced the Work Programme quickly, in just over a year, and this has had benefits, but the speed with which it was launched has also increased risks. The Department and providers have made assumptions about how many people the Programme will get back into work but there is a significant risk that they are over-optimistic.
HMRC’s progress in stabilising the PAYE service, its performance in managing tax debt; and its progress in tackling tax credit overpayment.
The report details progress by HMRC in stabilising and operating the PAYE service and its progress towards the implementation of its new Real Time Information service. The report also covers HMRC’s performance in tackling VAT fraud, and in reducing error and fraud in personal tax credits.
The head of the National Audit Office, the Comptroller and Auditor General, has today qualified the accounts of the Department for Work and Pensions for the 20th consecutive year. The accounts have been qualified because of the material level of fraud and error in expenditure on state benefits, except for State Pension which has a […]
This report identifies lessons from the management and performance of the packaging recycling obligation system.
The NAO have investigated concerns that online sellers outside the EU are avoiding charging VAT.
Online fraud is now the most commonly experienced crime in England and Wales, but has been overlooked by government, law enforcement and industry.
The NAO has conducted an investigation into DFID’s approach to tackling fraud, following an increase in the potential risks after the government committed to spend 0.7% of GDP on foreign aid.
The Comptroller and Auditor General, Amyas Morse, has qualified his audit opinion on the regularity of the 2015-16 accounts of the Department for Work and Pensions. This is owing to the unacceptably high level of fraud and error in benefit expenditure, other than State Pension where the level of fraud and error is lower.
Although government provides billions in tax reliefs each year to encourage growth, it does not monitor or evaluate them closely enough.
The Comptroller and Auditor General, Amyas Morse, has qualified the 2009-10 accounts of the Legal Services Commission because of overpayments made by the Commission to legal aid providers, estimated at almost £77 million.
The exact scale of fraud within government is unknown. The quality and completeness of fraud data is often variable.
Gareth Davies, the Comptroller and Auditor General of the National Audit Office, has reported on the 2020-21 accounts of HM Revenue & Customs.
This report looks at BEIS’s oversight of the schemes, its understanding of what the schemes achieved, and how well it worked with local authorities.
The Cabinet Office estimates that government commits around £130 billion to grants each year – nearly 20% of all government spend. Grants are an important delivery mechanism for policy across government, not just centrally but also in agencies, local authorities and other bodies across the public sector.
Sir John Bourn, head of the National Audit Office, has today qualified his opinion on the Department for Work and Pensions accounts for the eighteenth consecutive year. This is because an estimated £2.5 billion has been lost to fraud and error in benefit payments, and because of uncertainties over the debts created by customers being […]