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  1. School funding in England

    Press release

    Published on:

    This report examines the Department for Education’s funding provision and distribution of funding for mainstream schools in England.

  3. Supporting disabled people to work

    Press release

    Published on:

    This report is about the Department for Work & Pensions’ support to help disabled people overcome barriers to work.

  4. Efficiency savings require learning past lessons

    Press release

    Published on:

    The head of the National Audit Office will today (Thursday 8 December) outline lessons from its reports into the government’s handling of COVID-19 in a keynote speech at the Houses of Parliament. Gareth Davies, Comptroller & Auditor General, will also offer guidance for decision-makers seeking public spending efficiencies against a tough economic backdrop. Davies was […]

  7. Serious Fraud Office 2011-12 accounts

    Report Financial audit

    Published on:

    The Comptroller and Auditor General has qualified his audit opinion on the 2011-12 accounts of the Serious Fraud Office in respect of the voluntary redundancy costs for the former Chief Executive Officer.

  8. Department for Work and Pensions Resource Accounts 2004-2005

    Report Financial audit

    Published on:

    The Department for Work and Pensions (DWP) has made progress in improving the design of some leaflets but could go further to make them easier for the public to understand and get hold of, according to a National Audit Office report published today. The report also found that the DWP could improve how it checks […]

  9. Supporting people with autism through adulthood

    Report Value for money

    Published on:

    The National Audit Office has reported today that Government departments and local health and social care organisations do not have enough information on numbers of adults with autism. They also lack a full understanding and awareness of the condition, limiting their ability to plan and deliver services effectively. Autism, which includes Asperger syndrome, is a […]

  11. Financial management in government

    Report Value for money

    Published on:

    Stronger financial management will be needed in departments if they are to speed up the restructuring of service delivery.

  12. Jobcentre Plus: Delivering effective services through Personal Advisers

    Report Value for money

    Published on:

    Jobcentre Plus personal advisers provide an effective and highly valued service in helping people looking for work. There are over 9,000 personal advisers who conducted 10.8 million interviews last year with people looking for work. The feedback from those they help is positive and suggests they are an effective method of support in helping people […]

  13. Managing Attendance in the Department for Work and Pensions

    Report Value for money

    Published on:

    The Department for Work and Pensions, the largest employer in central government, like other organisations loses a significant amount of staff time to sickness absence. The Department has introduced good attendance management procedures, but, according to today’s report by the National Audit Office, it could do more to ensure that these procedures are adopted by […]

  14. Charges for customer telephone lines

    Report Value for money

    Published on:

    Government is continuing to make extensive use of higher rate telephone numbers for customer telephone lines, despite efforts by departments to reduce their use.

  15. International benchmark of fraud and error in social security systems

    Report Value for money

    Published on:

    The UK has levels of social security fraud and error which are similar to those in comparable countries, but the Department for Work and Pensions has a better understanding than other nations of the problems and is doing more to tackle them. A report by the National Audit Office, based on research carried out by […]

  16. Department of Work and Pensions: delivering effective services through contact centres

    Report Value for money

    Published on:

    The Department for Work and Pensions has made significant progress in delivering services through contact centres so that they are delivering improvements in value for money, but needs to continue to tackle a variety of barriers to exploit their full potential, according to a National Audit Office report published today. The Department’s 60 contact centres […]

  17. A snapshot of the use of Agile delivery in central government

    Report Value for money

    Published on:

    This is the second report on Agile delivery in which we aim to provide practical support to those in publicly funded bodies who are using or considering using the approach in business change programmes.

  19. Dealing with the complexity of the benefits system

    Report Value for money

    Published on:

    Sir John Bourn, head of the National Audit Office, reported today on the complexity of the benefits system, which he considers is one of the most important issues affecting the performance of the Department for Work and Pensions. According to the report to Parliament, tackling the problems associated with a complex system requires a systematic […]

  20. Recruitment and retention in the Armed Forces

    Report Value for money

    Published on:

    There is a shortfall of 5,170 (2.8 per cent) trained Armed Forces personnel against the Ministry of Defence’s estimated requirements. Only the Army is within “manning balance”, and there are wider shortages of personnel in specific trade groups. According to today’s report to Parliament, by head of the National Audit Office Sir John Bourn, there […]