Search results for 'Performance management'

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  1. HM Revenue & Customs 2021-22 Accounts

    Report Financial audit

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    Gareth Davies, the C&AG of the National Audit Office, has reported on the 2021-22 accounts of HM Revenue & Customs (HMRC).

  2. Ministry of Defence Accounts 2024-25

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    Gareth Davies, the Comptroller and Auditor General, has reported on the 2024-25 accounts of the Ministry of Defence (MoD).

  4. Setting key targets for Executive Agencies: A Guide

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    This guidance has been developed to help those involved in the process of agreeing targets for Executive Agencies set challenging targets that will help deliver the outcomes and the standard of service delivery the public expect.

  6. Choosing the right FABRIC

    Insight Good practice guides

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    A joint publication by the NAO, HM Treasury, Cabinet Office, Audit Commission and Office for National Statistics summarising our common thinking on this subject, in particular the need for a good system of performance information to be Focused, Appropriate, Balanced, Robust, Integrated and Cost Effective.

  7. HM Revenue & Customs 2020-21 Accounts

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    Gareth Davies, the Comptroller and Auditor General of the National Audit Office, has reported on the 2020-21 accounts of HM Revenue & Customs.

  8. The NHS at 75: what have decades of NAO audits told us?

    Insight Opinion

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    Senior Audit Manager Natalie Low gives an NAO perspective on the NHS as it turns 75. What has many decades of the NAO auditing one of the largest employers in the world revealed?

  10. Investigation into HMRC’s contract with Concentrix

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    HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.

  11. Improving the prison estate

    Press release

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    This report examines the condition and capacity of HM Prison and Probation Service’s prison estate.

  12. Department for International Development – Performance Management Helping to Reduce World Poverty

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    The Department for International Development lead the United Kingdom’s commitment to the elimination of world poverty and are a key player in the international development community seeking to reduce by half by 2015 the proportion of people living in extreme poverty. Currently, over 1 billion people live on less than $1 per day. The Department’s […]

  14. The performance and management of hospital PFI contracts

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    Most PFI hospital contracts are well-managed and the evidence indicates that they are currently achieving the value for money expected when the contracts were signed. There continue to be risks, however, to the long-term value for money of these contracts.

  18. Governance and transparency

    The NAO’s governance arrangements ensure that we operate effectively and transparently with due oversight while maintaining our independence.