People and Operational Management Insights team
Our People and Operational Management Insights team are experts in the challenges facing government in service delivery, workforce, people skills and capability management.
Our People and Operational Management Insights team are experts in the challenges facing government in service delivery, workforce, people skills and capability management.
This report describes progress following the second phase of HMCTS’s reform programme, which ended in January 2019.
This investigation builds on our previous work on NHS Property Services Limited and examines the progress the Service has made.
This investigation builds on our previous work on NHS Property Services Limited and examines the progress the Service has made.
Departments have made good progress in improving the efficiency of their office estate. However, in order to achieve the best value for money, departments should stop managing their estates in isolation from one another.
A National Audit Office report today finds that NHS trusts need to do more to identify property they no longer need and dispose of it more quickly and effectively. Better management could bring forward some sales and release significant sums for use elsewhere in the NHS. The NHS has one of the largest estates in […]
FCDO has made improvements in managing its overseas estate, but it still faces significant challenges, according to a new NAO report.
Departments have continued to reduce their estates and government is now getting better value for money. The Government Property Unit, however, has not yet made much progress towards its more challenging objective of creating an integrated estate.
Departments have continued to reduce their estates and government is now getting better value for money. The Government Property Unit, however, has not yet made much progress towards its more challenging objective of creating an integrated estate.
By reducing the number of its offices and moving to a regional centre model HM Revenue & Customs (HMRC) hopes to significantly reduce its running costs and modernise the way it works. HMRC’s original plan has proved unrealistic and is now reconsidering the scope and timing of the programme. Any changes will need to be carefully managed to avoid diminishing the long term value of the strategy.
By reducing the number of its offices and moving to a regional centre model HM Revenue & Customs (HMRC) hopes to significantly reduce its running costs and modernise the way it works. HMRC’s original plan has proved unrealistic and is now reconsidering the scope and timing of the programme. Any changes will need to be carefully managed to avoid diminishing the long term value of the strategy.
By transferring ownership or leases of around 60 per cent of its estate (591 properties) to a private contractor, Mapeley, in 2001, the Inland Revenue and HM Customs & Excise planned to reduce their running costs and had the opportunity to save up to £1.2 billion by reducing the size of the estate. However, in […]