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  3. Procurement in the Culture, Media and Sport sector

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    The Department for Culture, Media and Sport and the organisations it sponsors spend some £575 million a year buying goods and services. Today’s report to Parliament by the head of the National Audit Office Sir John Bourn concludes that procurement capabilities and practices amongst the organisations are, on the whole, underdeveloped and that better procurement practice […]

  4. Better Regulation: Making Good Use of Regulatory Impact Assessments

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    Regulatory impact assessments (RIA) have helped contribute to better policy making and reducing the costs to business according to a National Audit Office report published today. It concludes that while there are many examples of good practice in the process of preparing RIAs across Whitehall, there is room for improvement. Presenting the report to Parliament, […]

  5. Ensuring food safety and standards

    Press release

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    This report examines the effectiveness of regulations to ensure that food is safe and is what it says it is.

  6. Maintaining and improving Britain’s railway stations

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    Passengers’ satisfaction with Britain’s railway stations has improved a little in recent years, but remains low for many stations and for many of the facilities provided at them, according to a report by the National Audit Office. There are also increasing passenger capacity pressures at some of the largest stations during peak periods. There is […]

  8. Returning Failed Asylum Applicants

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    Sir John Bourn, head of the National Audit Office, reported today that the Home Office’s Immigration and Nationality Directorate has increased its capacity for removing failed asylum applicants but the number of people removed or returning voluntarily each month is still less than the number of unsuccessful cases (Based on the period April to December […]

  9. The Modernisation of the West Coast Main Line

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    The Strategic Rail Authority (and, subsequently, the Department for Transport) and Network Rail have successfully turned around the programme to modernise the West Coast Main Line. To date, Network Rail has delivered the new strategy for the line on time, achieving benefits for passengers, including shorter journey times and improved punctuality. Network Rail is likely […]

  10. Improving Public Services through Better Construction

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    Sir John Bourn, head of the National Audit Office, reported today on the progress that departments and their agencies have made to their construction delivery performance since his 2001 report “Modernising Construction”. He concluded that there had been a considerable improvement in completing projects to time and cost and that real savings were being delivered, […]

  11. Smarter food procurement in the public sector

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    The public sector could save annually over £220 million in food and catering costs by 2010-11, while raising nutritional standards and increasing sustainability, Sir John Bourn, head of the National Audit Office, has reported today. In particular, there is significant scope for improvement by increasing joined up procurement, implementing good practice, enhancing the roles and […]

  13. The Termination of the PFI Contract for the National Physical Laboratory

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    The Department for Trade and Industry successfully transferred risk in the PFI contract to build and manage new facilities for the National Physical Laboratory and protected the taxpayer from bearing the majority of the costs of the project’s problems. Delays during the construction of the new facilities meant that the DTI did not secure the […]

  15. Managing the Defence Estate

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    Sir John Bourn, head of the National Audit Office, reported today that the Ministry of Defence is successfully introducing new management and contractual arrangements to deliver a better quality estate and has embarked on a major programme of estate rationalisation. However, more needs to be done to ensure that the benefits of these changes are […]

  16. VisitBritain: Bringing visitors to Britain

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    Sir John Bourn, Head of the National Audit Office, reported to Parliament today that VisitBritain’s overseas marketing activities are well planned and executed, and that they achieve high returns. However his report called on VisitBritain to adjust the balance of its activities further in favour of brand building work in emerging markets. VisitBritain’s main performance […]

  17. Driving the Successful Delivery of Major Defence Projects: Effective Project Control

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    Overview The National Audit Office published today its “gold standard” for project control of major defence projects. This aims to help the MoD improve its performance in delivering projects on time and to budget. It forms part of a second in a suite of studies exploring key project success factors and how the MoD and […]

  18. Improving Procurement: Progress by the Office of Government Commerce in improving departments capability to procure cost

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    Sir John Bourn, head of the National Audit Office, reported today that the Office of Government Commerce (OGC) has had a positive impact in improving departments procurement of goods and services but that there are several key areas for improvement. The NAO report confirms that by 31 March 2003 departments had generated savings of 1.6 […]

  19. Completing Crossrail

    Press release

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    This report examines the causes of the cost increases and delays to the Crossrail programme.

  20. Improving IT procurement: The impact of the Office of Government Commerce’s initiatives on departments and suppliers in

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    Sir John Bourn, head of the National Audit Office, reported today on progress made by the Office of Government Commerce (OGC) to improve the procurement of information technology (IT) systems by departments and agencies. He concluded that OGC has put structures in place to minimize the risk of future IT failure and that department and […]