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  1. Delivering Carrier Strike

    Report Value for money

    Published on:

    The Department has made good progress since we last reported on Carrier Strike, however it still has a lot to do to meet its targets at the end of 2020.

  2. Crown Commercial Service

    Report Value for money

    Published on:

    It is not possible to show that the Crown Commercial Service has achieved more than departments would otherwise have achieved by buying common goods and services themselves.

  3. Improving patient access to general practice

    Report Value for money

    Published on:

    Challenging objectives for improving access to general practice have been set by the Department and NHS England, but a more coordinated approach and stronger incentives are needed.

  4. Digital Transformation in Government (2017)

    Report Value for money

    Published on:

    Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs.

  5. A Short Guide to Regulation

    Overview Short guide

    Published on:

    The NAO is publishing a suite of short guides relating to each government department and some cross-government issues, to assist House of Commons Select Committees.

  6. Investigation into the UKTI specialist services contract with PA Consulting

    Report Value for money

    Published on:

    This is an investigation into the contractual arrangements that UK Trade and Investment (UKTI) had in place since 2013-14 for the outsourcing of sector specialist services with PA Consulting. PA received £18.8million in the first year of a contract due to last three years. Following concerns about the way the contract had been priced UKTI terminated the contract in January 2016 and agreed a commercial settlement with PA in May 2016.

  7. Hinkley Point C

    Report Value for money

    Published on:

    The Department has committed electricity consumers and taxpayers to a high cost and risky deal in a changing energy marketplace. We cannot say the Department has maximised the chances that it will achieve value for money.

  8. Financial services: regulation, redress and advice overview 2014

    Report Value for money

    Published on:

    This guide is designed to provide a quick and accessible overview of the financial services regulation, redress and advice bodies, using our published work. It covers:
    • The responsibilities 5 financial services regulation, redress and advice bodies and how they spend their money
    • Interaction and cooperation between the 5 bodies
    • Our recent findings and future challenges for the 5 bodies
    • Case studies on the impact of payment protection insurance mis-selling on the Financial Ombudsman Service and the financial crisis on the Financial Services Compensation Scheme

  9. Transforming Rehabilitation

    Report Value for money

    Published on:

    Probation services have been restructured on time and within cost targets during a period of major change but operational problems and risks to further service transformation need to be resolved if re-offending levels are to reduce.

  11. Investigation into the collapse of the UnitingCare Partnership contract in Cambridgeshire and Peterborough

    Report Value for money

    Published on:

    In December 2015 a five year contract, worth around £800 million between UnitingCare Partnership and Cambridgeshire and Peterborough clinical commissioning group collapsed after only 8 months because it ran into financial difficulties. NAO examined the design, procurement and operation of the contract and the events that led to its termination.

  12. Service Family Accommodation

    Report Value for money

    Published on:

    This memorandum has been prepared to support the Committee of Public Accounts’ consideration of the Ministry of Defence’s (MoD’s) provision of accommodation to its service personnel.

  13. Yarl’s Wood Immigration Removal Centre

    Report Value for money

    Published on:

    It is important that the services for vulnerable people at the Yarls Wood Immigration Removal Centre are delivered ‘right first time’ and this did not happen here. Steps are now being taken to address the problems but 35% of the recommendations from Her Majesty’s Inspector of Prisons’ 2015 inspection have not yet been implemented.

  14. Follow-up on the Charity Commission

    Report Value for money

    Published on:

    The Charity Commission has made early progress in addressing NAO and Public Accounts Committee recommendations, but significant challenges remain.

  15. Reform of the rail franchising programme

    Report Value for money

    Published on:

    The management of rail franchising has improved since 2012 however significant risks remain to achieving value for money as the programme develops.

  16. Progress with preparations for High Speed 2

    Report Value for money

    Published on:

    HS2 is a large, complex and ambitious programme which is facing cost and time pressures. The unrealistic timetable set for HS2 Ltd by the Department means they are not as ready to deliver as they hoped to be at this point.

  17. Use of artificial intelligence in government

    Report Value for money

    Published on:

    AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.