Departments’ oversight of arm’s length bodies: a comparative study
There is no collective understanding of what type of oversight is appropriate and cost effective for different types of arm’s length bodies.
Published:
5 Jul 2016
5 Jul 2016
Search results
Department for Digital, Culture Media and Sport
BBC World Service
The BBC World Service has used savings generated since 2010 to invest in new digital and television services. There is, however, scope to improve the approach to target setting and performance reporting.
Published:
28 Jun 2016
28 Jun 2016
Management of the BBC’s critical projects
BBC has improved the way it manages its business critical projects. Most are on course to deliver and achieve their intended benefits but needs to do more to manage its critical projects as a coherent portfolio.
Published:
10 May 2016
10 May 2016
Confirmed impacts: Helping the Charity Commission to improve its effectiveness
This impacts case study shows how our work has prompted a radical overhaul of the Charity Commission and how the evidence we presented helped strengthen the Protection of Charities Bill.
It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.
Published:
14 Oct 2015
14 Oct 2015
A Short Guide to the Department for Culture, Media & Sport
The NAO is publishing a suite of short guides, one for each government department, to assist House of Commons Select Committees.
Published:
30 Jul 2015
30 Jul 2015
Public service markets: Putting things right when they go wrong
Over 10 million people who used public services (about 1 in 5) in the UK last year faced problems with the services. Detriment can and does occur. But users find the complaints and redress systems confusing.
Published:
17 Jun 2015
17 Jun 2015
Exploiting the UK brand overseas
The GREAT campaign enables government organisations to adopt consistent and effective brand management. To date, Cabinet Office has reported a return of £1.2 billion on its £113.5 million GREAT campaign investment. This is based on anticipated as well as actual expenditure by business, tourists and students.
Published:
5 Jun 2015
5 Jun 2015
Reducing costs through ‘Delivering Quality First’
The BBC’s cost reduction programme has so far delivered value for money. However, the need to make further savings from productivity improvements will involve more challenging and potentially disruptive changes to structures and ways of working.
Published:
10 Mar 2015
10 Mar 2015
Departmental Overview: The performance of the Department for Culture, Media & Sport 2013-14
This Departmental Overview is one of 17 we have produced covering our work on each major government department. It summarises our work on the Department for Culture, Media & Sport 2013-14.
Published:
16 Feb 2015
16 Feb 2015
Follow-up on the Charity Commission
The Charity Commission has made early progress in addressing NAO and Public Accounts Committee recommendations, but significant challenges remain.
Published:
22 Jan 2015
22 Jan 2015