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This good practice guide aids improvement in performance measurement and reporting by regulators and other organisations seeking to deliver outcomes through third parties. It has been developed in collaboration with regulators and includes the NAO’s experience from working with them and examples of regulators’ good practice. It’s complemented by ‘Performance measurement: Good practice criteria and maturity model’.

Sector(s): Regulation, consumers and competition

Performance Improvement area(s): Performance measurement, Regulation

Department(s): Department for Business, Energy and Industrial Strategy, Food Standards Agency, Ofgem, Ofqual, Ofsted

Published:
4 Nov 2016