Search results for 'local services'

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  1. Health and social care integration

    Report Value for money

    Published on:

    The Better Care Fund has not achieved the expected value for money, in terms of savings, outcomes for patients or hospital activity.

  2. Improving patient access to general practice

    Press release

    Published on:

    Challenging objectives for improving access to general practice have been set by the Department and NHS England, but a more coordinated approach and stronger incentives are needed.

  3. Improving patient access to general practice

    Report Value for money

    Published on:

    Challenging objectives for improving access to general practice have been set by the Department and NHS England, but a more coordinated approach and stronger incentives are needed.

  4. National Audit Office: Our strategy 2017-2018 to 2019-2020

    Corporate information

    Published on:

    Our strategy 2017-2018 to 2019-2020 sets out how the NAO will meet our new challenges and maximise our effectiveness to support Parliament in holding government to account and improving public services, and the resources we need to do this.

  5. Protecting consumers from scams, unfair trading and unsafe goods

    Press release

    Published on:

    The report examines the system protecting consumers from scams, unfair trading, and unsafe goods. BEIS has made progress since our 2011 review, but needs to do more, particularly in the context of the growth of e-commerce.

  6. Protecting consumers from scams, unfair trading and unsafe goods

    Report Value for money

    Published on:

    The report examines the system protecting consumers from scams, unfair trading, and unsafe goods. BEIS has made progress since our 2011 review, but needs to do more, particularly in the context of the growth of e-commerce.

  7. Citizens Advice Bureau consumer service cases

    Report Interactive visualisation

    Published on:

    Last updated – 14 December 2016 Introduction The Citizens Advice Consumer Service (formerly known as Consumer Direct) is a national telephone helpline for people that need assistance with consumer problems or want to record a complaint. The service is provided to consumers in Great Britain by Citizens Advice and Citizens Advice Scotland. In 2015-16 the […]

  8. The Syrian Vulnerable Persons Resettlement programme

    Press release

    Published on:

    UK Government says it is on track to meet target to resettle 20,000 Syrian refugees by 2020. Local authorities’ ability to secure suitable school places and houses a risk to success. NAO estimate programme will cost £1.12bn by 2020.

  9. The Syrian Vulnerable Persons Resettlement programme

    Report Value for money

    Published on:

    UK Government says it is on track to meet target to resettle 20,000 Syrian refugees by 2020. Local authorities’ ability to secure suitable school places and houses a risk to success. NAO estimate programme will cost £1.12bn by 2020.

  10. The work of the National Audit Office in the police and fire sectors

    Report Value for money

    Published on:

    This interactive briefing pack summarises the National Audit Office’s work in the police and fire sectors since 2012. It highlights the key messages coming from a selection of our recent reports and should be of interest to Police and Crime Commissioners and their officers, senior police and fire officials and the general public.

  14. Investigation into the collapse of the UnitingCare Partnership contract in Cambridgeshire and Peterborough

    Report Value for money

    Published on:

    In December 2015 a five year contract, worth around £800 million between UnitingCare Partnership and Cambridgeshire and Peterborough clinical commissioning group collapsed after only 8 months because it ran into financial difficulties. NAO examined the design, procurement and operation of the contract and the events that led to its termination.

  15. Progress with preparations for High Speed 2

    Press release

    Published on:

    HS2 is a large, complex and ambitious programme which is facing cost and time pressures. The unrealistic timetable set for HS2 Ltd by the Department means they are not as ready to deliver as they hoped to be at this point.

  16. Progress with preparations for High Speed 2

    Report Value for money

    Published on:

    HS2 is a large, complex and ambitious programme which is facing cost and time pressures. The unrealistic timetable set for HS2 Ltd by the Department means they are not as ready to deliver as they hoped to be at this point.

  17. Voluntary, community and social enterprises

    Report Interactive visualisation

    Published on:

    Explore examples where local public bodies have tried to make it easier for voluntary, community and social enterprises to bid for contracts.

  18. The quality of service for personal taxpayers

    Press release

    Published on:

    HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.

  19. The quality of service for personal taxpayers

    Report Value for money

    Published on:

    HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.

  20. English devolution deals

    Press release

    Published on:

    Devolution deals to devolve power from central government to local areas in England offer opportunities to stimulate economic growth and reform public services for local users, but the arrangements are untested and government could do more to provide confidence that these deals will achieve the benefits intended