Sir John Bourn, the head of the National Audit Office, reported to Parliament today that the Prison Service has made good progress in improving its procurement of goods and services but that scope exists for further financial savings to be made. Performance in monitoring and controlling the consumption of goods and use of services and […]
Head of the National Audit Office, Sir John Bourn, reported to Parliament today that good progress has been made to improve the protection from violence given to NHS staff. However he said that more needs to be done particularly on risk assessment, staff training, follow up after an incident has been reported, and the establishment […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today on the transfer of social housing from local authorities to registered social landlords (RSLs). His report highlights improvements in the condition of transferred housing and the quality of services to tenants. The report also identifies ways in which the transfer programme could […]
The Office of Fair Trading (OFT) has improved its protection of consumers following a November 2000 report by the Committee of Public Accounts, Sir John Bourn, head of the National Audit Office, said today. He also stated that recent changes to legislation should strengthen its work further. But the OFT will need to be vigorous […]
Good progress is being made by the Department of Health and other health and social care bodies in ensuring that older people who have finished treatment in acute hospitals are discharged promptly. According to the National Audit Office, however, more needs to be done to meet the Government’s target to end widespread delays in patient […]
The redevelopment of the West Middlesex hospital should assist the NHS in delivering modern, high quality healthcare in London, Sir John Bourn, Head of the National Audit Office reported to Parliament today. As a result of letting a 35 year PFI contract with a net present value of £125 million to the Bywest consortium, the […]
Victim Support is highly regarded by the 1.4 million victims and witnesses who make use of its services each year. But according to a National Audit Office report, published today, the rate at which victims are referred to Victim Support varies widely from area to area and only a small proportion of victims of unreported […]
A National Audit Office report to Parliament today on the handling of the 2001 foot and mouth outbreak showed that the outbreak cost the public sector over £3 billion and the private sector more than £5 billion. According to head of the NAO Sir John Bourn, lessons to be learned from the outbreak, unprecedented in […]
Presenting the report to Parliament Sir John Bourn, the head of the NAO, recognised the effort and resources being put into boosting central government presence on-line and in promoting e-government among local authorities. The Office of the e-Envoy has given a clear cultural lead from the centre to departments developing e-business initiatives. But to maximise […]
NHS Direct, the national telephone healthcare advice service operated by nurses, has achieved a high level of customer satisfaction since its introduction. The service, which has been fully available throughout England and Wales since November 2000, has a good safety record. Evidence at the local level suggests that it can help reduce demand on healthcare […]
Departments should check whether their policy-making and implementation processes are suitable and cost effective, and the Cabinet Office can assist by accelerating the identification and dissemination of good practice, Sir John Bourn, head of the National Audit Office, today reported to Parliament. Departments spend some £350 billion a year on a range of services and […]
The development of the national Air Quality Strategy provides a good example of modern policy-making practices, and further improvements can be made, according to a National Audit Office report. The NAO used the development of the second Air Quality Strategy (published in January 2000) to examine the policy development processes of the former Department of […]
Sir John Bourn, head of the National Audit Office, today reported to Parliament developments in performance measurement intended to support the achievement of Government aims and objectives. For each Department, key objectives and associated performance targets feature in a Public Service Agreement, which underlies the resources allocated in spending reviews. These arrangements put the United […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the prevalence of obesity in England had tripled over the last 20 years and continues to rise. Most adults in England are now overweight, and one in five is obese. Producing the first authoritative estimates of the costs and consequences of obesity […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the Royal Armouries* in July 1999 successfully negotiated a revised deal with Royal Armouries (International) plc** (“RAI”) which ensured that the Royal Armouries Museum in Leeds remained open. The revised deal has also made it possible for the future redevelopment of […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that 23 per cent (over 14,000 houses) of the family quarters estate held in Great Britain by the Ministry of Defence (the Department) was vacant, costing some £39 milliona year in rent and maintenance. The Executive disposed of nearly 2,000 houses in […]
Sir John Bourn, head of the National Audit Office, today reported to Parliament on the worsening financial performance of the NHS in Wales and the rising cost of clinical negligence claims. On the financial performance of the NHS in Wales: the underlying cumulative deficit of the NHS in Wales rose by £21.8 million in 1998-99 […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today on the overall results of the National Audit Office’s 1998-99 examination of the systems which HM Customs and Excise and the Inland Revenue have put in place to secure an effective check on the assessment, collection and allocation of revenues. He reported […]
Consumers spend some £400 billion each year on goods and services bought from the private sector. The Audit Commission and the National Audit Office have concluded that there is scope for a real improvement in the way in which consumers’ interests are protected. In a joint initiative the two audit organisations have looked at consumer […]