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Investigation into clinical correspondence handling in the NHS

How NHS England has handled a backlog of 374,000 items.

Sector(s): Health and social care

Performance Improvement area(s): Local service delivery

Department(s): Department of Health and Social Care

Published:
2 Feb 2018

Investigation into university technical colleges

This investigation builds on our previous work and sets out the facts about the university technical colleges programme.

Sector(s): Education and skills, National Audit Office, Parliament

Performance Improvement area(s): Local service delivery, Oversight of service delivery

Department(s): Department for Education

Published:
30 Oct 2019

Local authority governance

Our report examines whether local governance arrangements provide assurance that local authority spending achieves value and authorities are financially sustainable

Sector(s): Government, efficiency and transparency, Local services

Performance Improvement area(s): Local service delivery

Department(s): Ministry of Housing, Communities and Local Government

Published:
15 Jan 2019

Spring 2021

Local government finance and the pandemic

Our study will examine the evolving financial pressures on local government and the support provided from central government.

Posted 18 August 2020 in: Local services

Performance Improvement area(s): COVID-19, Financial and service sustainability, Local service delivery

Contact:

NAO Press Office
+44 (0)20 7798 7400 or email pressoffice@nao.org.uk

Local government new burdens

The Department for Communities and Local Government has taken steps since November 2014 to improve its understanding of new burdens on local authorities.

Sector(s): Local services

Performance Improvement area(s): Financial and service sustainability, Local service delivery

Department(s): Ministry of Housing, Communities and Local Government

Published:
11 Jun 2015

Local public service reform

This document summarises the findings of our work and identifies sources of help that may be useful to local areas and government departments supporting local public service reform.

Sector(s): Local services

Performance Improvement area(s): Financial and service sustainability, Local service delivery

Department(s): Ministry of Housing, Communities and Local Government

Published:
7 Sep 2016

Local welfare provision

Overall spending on discretionary local welfare support by central and local government has reduced since April 2013. The consequences of this gap in provision are not understood.

Sector(s): Local services

Performance Improvement area(s): Financial and service sustainability, Local service delivery

Department(s): Department for Work and Pensions, Ministry of Housing, Communities and Local Government

Published:
12 Jan 2016

Managing PFI assets and services as contracts end

This report provides information on managing PFI contracts when they end and considers whether government is preparing for expiry appropriately.

Sector(s): Central Finance and Treasury, Local services, Regulation, consumers and competition

Performance Improvement area(s): Commercial capability and contract management, Financial and service sustainability, Infrastructure finance, Local service delivery, Managing assets and liabilities, Managing major projects, Oversight of service delivery, Performance measurement

Department(s): Cabinet Office, HM treasury

Published:
5 Jun 2020

Managing the transition to the reformed health system

Although new organisations set up as part of the reformed health system were ready to start functioning on time, the transition to the system is not yet complete.

Sector(s): Health and social care

Performance Improvement area(s): Accountability in local service delivery, Commissioning, Local service delivery

Published:
10 Jul 2013