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This guidance has been developed to help those involved in the process of agreeing targets for Executive Agencies set challenging targets that will help deliver the outcomes and the standard of service delivery the public expect.

A joint publication by the NAO, HM Treasury, Cabinet Office, Audit Commission and Office for National Statistics summarising our common thinking on this subject, in particular the need for a good system of performance information to be Focused, Appropriate, Balanced, Robust, Integrated and Cost Effective.