This report will assess the progress of government’s Affordable Homes Programme.
Transforming public services
The easiest cuts in public spending have been made. To make bigger savings without affecting its customers, government needs to find new ways to organise and deliver public services. For example, it has started to delegate to local organisations and contract out services, create market-like ways of choosing and supplying services, and use digital technology better.
To succeed, government needs new skills and new ways to manage customers, ensuring that services are not disrupted. It also needs to coordinate national priorities such as growth, environmental management and infrastructure development.
The NAO shares the lessons and good practice it has identified across government in specific aspects such as Strategic centre of government; Customer management; Digital services; User choice and protection; Economic growth; and Environmental sustainability.
Key NAO publications:
This report examines whether the Home Office is well placed to deliver value for money from the Police Uplift Programme.
25 Mar 2022
This report looks at whether the government is achieving value for money in its management of child maintenance.
3 Mar 2022
This framework provides a structured, flexible approach to reviewing models. It is intended to aid those commissioning or undertaking analysis of a model with the aim of determining whether the model is robust and reasonable.
26 Jan 2022
This report assesses the Home Office’s progress in delivering the National Law Enforcement Data Service programme to replace outdated police ICT systems.
10 Sep 2021
This guide will help senior leaders in government departments to manage and improve the way public services are delivered.
30 Mar 2021
This study examines the government’s support for bus services and whether enablers to improve bus services are in place.
2 Oct 2020
This report describes progress following the second phase of HMCTS’s reform programme, which ended in January 2019.
13 Sep 2019
This ‘think piece’ draws on our past work highlighting the barriers that prevent health and social care services working together effectively, examples of joint working and the move towards services centred on the needs of the individual, to inform the ongoing debate about the future of health and social care in England.
4 Jul 2018
This report provides an update on HMRC’s progress with the Customs Declaration Service (CDS) since July 2017. We consider the deliverability of the CDS programme and highlight the risks and issues HMRC needs to manage to fully implement CDS by January 2019.
28 Jun 2018