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Report cover showing customers deliberating over their gas supplier

Office of gas supply: Giving Customers a Choice – The Introduction of Competition into the Domestic Gas Market

Sir John Bourn, head of the National Audit Office, told Parliament today that the introduction of competition into the domestic gas market has benefited customers through lower prices, greater choice and better service. Some 20 million domestic customers currently spend around £6 billion a year on gas and so far over 4 million have switched … Read more

Published:
12 May 1999