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Report cover showing a piggy bank plugged into an electric socket

Office of Gas and Electricity Markets: Giving Domestic Customers a Choice of Electricity Supplier

Sir John Bourn, head of the National Audit Office, told Parliament today that since electricity supply competition began in September 1998 more than 6.5 million customers – one in four – have saved money by changing supplier. Domestic electricity customers as a whole have seen their electricity bills fall by some £750 million a year since … Read more

Published:
5 Jan 2001
Report cover showing customers deliberating over their gas supplier

Office of gas supply: Giving Customers a Choice – The Introduction of Competition into the Domestic Gas Market

Sir John Bourn, head of the National Audit Office, told Parliament today that the introduction of competition into the domestic gas market has benefited customers through lower prices, greater choice and better service. Some 20 million domestic customers currently spend around £6 billion a year on gas and so far over 4 million have switched … Read more

Published:
12 May 1999