Upgrading or replacing legacy systems and improving information at the border through digital transformation programmes has been an ambition of the Home Office since the launch of its e-borders programme in 2003 (in 2015 we reported on E-borders and successor programmes). This new report assesses the Department’s progress in delivering its Digital Services at the … Read more
This report draws together our experience of the main challenges and barriers to better use of data across government.
21 Jun 2019
Outlining cloud services and their use in government, this guide suggests questions to ask at planning, implementation and management stages.
24 Apr 2019
An investigation into Verify, the government’s identity verification platform. It examines its performance, costs and benefits.
5 Mar 2019
Transformation programmes can be highly complicated and risky. This guidance assists those overseeing them by setting out questions committees should ask during set-up, delivery and live-running phases.
24 May 2018
Audit committees should be scrutinising cyber security arrangements. To aid them, this guidance complements government advice by setting out high-level questions and issues for audit committees to consider.
13 Sep 2017
Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs.
30 Mar 2017
Protecting information while re-designing public services and introducing the technology necessary to support them is an increasingly complex challenge.
14 Sep 2016
This interactive publication presents the results of our survey of central government digital leaders’ views and suggests areas for further consideration.
2 Dec 2015
Mistakes in the original procurement and contract management of an IT system, designed to extract data from GP practices, contributed to losses of public funds, through asset write-offs and settlements with suppliers.
2 Jul 2015