Improving operational capability is crucial to meet rising demand with stretched resources
Published on:The National Audit Office outlines the critical importance of smarter operational delivery to improve the way public services are delivered.
The National Audit Office outlines the critical importance of smarter operational delivery to improve the way public services are delivered.
The BBC Trust today (18 March 2009) published an independent report it had commissioned from the National Audit Office on the BBC’s management of its strategic contracts with the private sector. Jeremy Peat, BBC Trustee, said: “The Trust welcomes this report from the NAO into the BBC’s strategic contracts. We are pleased that the NAO […]
Explore examples where local public bodies have tried to make it easier for voluntary, community and social enterprises to bid for contracts.
The £1.4 billion funding could result in 41,000 extra full-time equivalent private sector jobs but thousands more could have been created from the same resources.
This report contributes to the debate on incentivising public sector performance. It brings together the evidence on the effectiveness of sanctions and rewards (we commissioned Deloitte to conduct a review of the literature), summarises the results of our survey on their use in central government, and provides a practical guide on how to use them well. Discussions about how to lever greater levels of performance increasingly propose the use of these measures.
“Intelligent Monitoring” is the term we use for putting into practice the principles of good monitoring and for avoiding the pitfalls of poor practice in monitoring.
Cabinet Office’s contract with MyCSP has not always effectively addressed when performance has fallen below agreed customer service levels.
The Department for Business, Energy & Industrial Strategy has not achieved value for money for its £100 million spend on the second competition for government financial support for carbon capture storage.
A new National Audit Office report comprises eight lessons to help ministers and senior officials as they plan the 2025 Spending Review.
This publication presents the results of our census of Local Enterprise Partnerships (LEPs). The census was conducted as part of our report Local Enterprise Partnerships, published in March 2016.
We have published a series of reports which explore some of the major risks to public finances highlighted in the Whole of Government Accounts (WGA).
It is important that the Government ensures its compliance programme reflects the changing risks within the labour market, and maintains its progress in ensuring all employers pay the minimum wage.
Departments have continued to reduce their estates and government is now getting better value for money. The Government Property Unit, however, has not yet made much progress towards its more challenging objective of creating an integrated estate.
We have published a series of reports which explore some of the major risks to public finances highlighted in the Whole of Government Accounts (WGA).
The Whole of Government Accounts (WGA) are the very first audited set of accounts showing in one place the financial position of the whole public sector. However, the NAO considers that the picture is incomplete.
Government efforts to improve the quality and take-up of science, technology, engineering and mathematics (STEM) skills have yielded some positive results but there remains an urgent need for departments to set out a shared view of what they are trying to achieve and a co-ordinated plan for achieving it.
Government set an ambitious timetable to expand free childcare; consequently, it’s facing uncertainty on feasibility, costs, and benefits.
Most public bodies do not know how much fraud they face and cannot demonstrate that they have the correct level of counter fraud resources, according to the National Audit Office.
Two National Audit Office (NAO) reports assessing the condition of school buildings in England and DfE sustainability ambitions.