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Person viewing the Charity Commission website

Charity Commission: Progress report

The National Audit Office has today published its report on the progress made by the Charity Commission. The Commission is the regulator of charities in England and Wales and is an independent, non-ministerial government department accountable to Parliament.

29 November 2017

Published:
29 Nov 2017
Person in silhouette

Report on the funding and governance of Broken Rainbow

This NAO report looks into the funding and oversight of the charity Broken Rainbow. Broken Rainbow provided support to lesbian, gay, bisexual and transgender victims and perpetrators of domestic violence. The charity received most of its funding through grants, principally from the Home Office.

Published:
27 Apr 2017
National Audit Office

Market Analytic Toolkit: for assessing public service markets

This toolkit is designed to guide those overseeing public service markets or assessing the effectiveness of these markets in terms of value for money and user outcomes. It helps government address a set of new challenges around its use of markets to deliver public services, including oversight, consumer protection, regulation and helping to achieve effective competition and innovative delivery.

Published:
22 Nov 2016
Calculator and spreadsheet

Performance measurement by regulators

This good practice guide aids improvement in performance measurement and reporting by regulators and other organisations seeking to deliver outcomes through third parties. It has been developed in collaboration with regulators and includes the NAO’s experience from working with them and examples of regulators’ good practice. It’s complemented by ‘Performance measurement: Good practice criteria and maturity model’.

Published:
4 Nov 2016
Financial buildings in the city

Financial services mis-selling: regulation and redress

The Financial Conduct Authority cannot know whether its activities are reducing the overall scale of financial services mis-selling to consumers. The most prominent example of mis-selling is Payment Protection Insurance (PPI). Between April 2011 and November 2015, firms paid out £22.2 billion in compensation to more than 12 million customers who had bought PPI.

Published:
24 Feb 2016
Houses of Parliament

The UK competition regime

The newly-created Competition and Markets Authority has made significant progress in improving how the UK’s competition regime works, and it is now more coherent than before. Business awareness of competition law, however, is low and while it has improved the robustness of its enforcement casework, the regime has so far not produced a substantial flow of enforcement decisions or fines.

Published:
5 Feb 2016