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Summer 2021

Protecting consumers from unsafe products

This study will examine whether product safety regime effectively protect UK consumers from harm.

Posted 5 February 2021 in: Regulation, consumers and competition

Performance Improvement area(s): Regulation

Contact:

NAO Press Office
+44 (0)20 7798 7400 or email pressoffice@nao.org.uk

Investigation into remediating dangerous cladding on high-rise buildings

This investigation sets out how MHCLG is overseeing the remediation of dangerous cladding under its Building Safety Programme.

Sector(s): Local services, Regulation, consumers and competition

Performance Improvement area(s): Accountability in local service delivery, Infrastructure finance, Regulation

Department(s): Ministry of Housing, Communities and Local Government

Published:
19 Jun 2020

Managing PFI assets and services as contracts end

This report provides information on managing PFI contracts when they end and considers whether government is preparing for expiry appropriately.

Sector(s): Central Finance and Treasury, Local services, Regulation, consumers and competition

Performance Improvement area(s): Commercial capability and contract management, Financial and service sustainability, Infrastructure finance, Local service delivery, Managing assets and liabilities, Managing major projects, Oversight of service delivery, Performance measurement

Department(s): Cabinet Office, HM treasury

Published:
5 Jun 2020

Water supply and demand management

This report sets out the challenges facing the water industry in England and assesses how Defra is tackling them.

Sector(s): Energy and environment, Infrastructure, Regulation, consumers and competition

Performance Improvement area(s): Environmental sustainability, Regulation

Department(s): Department for Environment Food and Rural Affairs

Published:
25 Mar 2020

Investigation into government’s response to the collapse of Thomas Cook

This investigation examines the government’s response to the collapse of Thomas Cook.

Sector(s): Business and enterprise, Regulation, consumers and competition, Transport

Performance Improvement area(s): Financial management

Department(s): Department for Business, Energy and Industrial Strategy, Department for Transport

Published:
19 Mar 2020

Overview Regulation 2019

The NAO is publishing a suite of Departmental Overviews, one for each government department and a selection of cross-government issues, to assist House of Commons Select Committees and Members of Parliament.

Sector(s): Regulation, consumers and competition

Performance Improvement area(s): Regulation, Support to Boards

Published:
18 Mar 2020

Gambling regulation: problem gambling and protecting vulnerable people

This report examines the extent to which gambling regulation protects people from gambling‑related harms and addresses emerging risks.

Sector(s): Business and enterprise, Regulation, consumers and competition

Performance Improvement area(s): Regulation, User choice and consumer protection

Department(s): Department for Digital, Culture Media and Sport

Published:
28 Feb 2020

Electricity networks

This report examines how effectively Ofgem has used electricity network price controls to protect consumers and achieve government’s environmental goals.

Sector(s): Energy and environment, Regulation, consumers and competition

Performance Improvement area(s): Environmental sustainability, Regulation

Department(s): Department for Business, Energy and Industrial Strategy, Ofgem

Published:
30 Jan 2020