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Regulation, consumers and competition

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Exiting the EU: Consumer protection, competition and state aid

This report examines the progress made by the Department for Business, Energy and Industrial Strategy, the Competition and Markets Authority, and National Trading Standards in building the UK’s legal framework and capacity and capability in consumer protection, competition and state aid.

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Published:
6 Jul 2018
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Charity Commission: Progress report

The National Audit Office has today published its report on the progress made by the Charity Commission. The Commission is the regulator of charities in England and Wales and is an independent, non-ministerial government department accountable to Parliament.

29 November 2017

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Published:
29 Nov 2017
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Report on the funding and governance of Broken Rainbow

This NAO report looks into the funding and oversight of the charity Broken Rainbow. Broken Rainbow provided support to lesbian, gay, bisexual and transgender victims and perpetrators of domestic violence. The charity received most of its funding through grants, principally from the Home Office.

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Published:
27 Apr 2017
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Protecting consumers from scams, unfair trading and unsafe goods

The report examines the system protecting consumers from scams, unfair trading, and unsafe goods. BEIS has made progress since our 2011 review, but needs to do more, particularly in the context of the growth of e-commerce.

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Published:
15 Dec 2016
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Market Analytic Toolkit: for assessing public service markets

This toolkit is designed to guide those overseeing public service markets or assessing the effectiveness of these markets in terms of value for money and user outcomes. It helps government address a set of new challenges around its use of markets to deliver public services, including oversight, consumer protection, regulation and helping to achieve effective competition and innovative delivery.

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Published:
22 Nov 2016
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Performance measurement by regulators

This good practice guide aids improvement in performance measurement and reporting by regulators and other organisations seeking to deliver outcomes through third parties. It has been developed in collaboration with regulators and includes the NAO’s experience from working with them and examples of regulators’ good practice. It’s complemented by ‘Performance measurement: Good practice criteria and maturity model’.

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Published:
4 Nov 2016