Skip to main content

Search results

Showing 101 - 107 of 107 results. Order by:
Report cover showing woman collecting for charity

Giving Confidently:The Role of the Charity Commission in Regulating Charities

Sir John Bourn, head of the National Audit Office, has welcomed progress made by the Charity Commission in tackling concerns previously raised about its performance by the National Audit Office and the Public Accounts Committee. Scope for further improvement remains, however, particularly in the Commission’s approach to investigation where problems arise among registered charities and … Read more

Published:
25 Oct 2001
Report cover showing a futuristic mobile phone

Radiocommunications Agency : The Auction of Radio Spectrum for the Third Generation of Mobile Telephones

The £22.5 billion auction of radio spectrum for the third generation of mobile telephones was well designed and efficient, Sir John Bourn, head of the National Audit Office, told Parliament today. Key success factors were that the Radiocommunications Agency marketed the opportunity and consulted the Industry extensively before the auction, rehearsed it, managed the bidding … Read more

Published:
19 Oct 2001
Report cover showing a piggy bank plugged into an electric socket

Office of Gas and Electricity Markets: Giving Domestic Customers a Choice of Electricity Supplier

Sir John Bourn, head of the National Audit Office, told Parliament today that since electricity supply competition began in September 1998 more than 6.5 million customers – one in four – have saved money by changing supplier. Domestic electricity customers as a whole have seen their electricity bills fall by some £750 million a year since … Read more

Published:
5 Jan 2001
Report cover showing a tap leaking money

Office of Water Services: Leakage and Water Efficiency

Sir John Bourn, head of the National Audit Office, told Parliament today that, since the 1995 drought, leakage in England and Wales has been reduced by some 1.8 million cubic metres a day, equivalent to the amount of water used daily by more than 12 million people. The National Audit Office examined how the Office … Read more

Published:
1 Dec 2000
Report cover showing a train at a platform

Action to Improve Passenger Rail Services

Sir John Bourn, head of the National Audit Office, told Parliament today that the Shadow Strategic Rail Authority (SSRA) and its predecessor organisation, the Office of Passenger Rail Franchising (OPRAF), had taken action where possible to remedy underperformance by passenger train operators but that the present franchise arrangements could be improved to secure better performance. … Read more

Published:
3 Aug 2000
Report cover showing pound coins

Office of Fair Trading: Protecting the Consumer from Unfair Trading Practices

“The Office of Fair Trading and local authority trading standards services are putting a lot of effort into working together, but they must do more if they are to make “joined-up working” happen in practice and ensure consumers’ interests are protected. The OFT could help further this process by giving trading standards a stronger steer on what the OFT expect from them and what they can expect from the OFT in return.”

Published:
8 Dec 1999
Report cover showing customers deliberating over their gas supplier

Office of gas supply: Giving Customers a Choice – The Introduction of Competition into the Domestic Gas Market

Sir John Bourn, head of the National Audit Office, told Parliament today that the introduction of competition into the domestic gas market has benefited customers through lower prices, greater choice and better service. Some 20 million domestic customers currently spend around £6 billion a year on gas and so far over 4 million have switched … Read more

Published:
12 May 1999