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Report cover showing a train at a platform

Action to Improve Passenger Rail Services

Sir John Bourn, head of the National Audit Office, told Parliament today that the Shadow Strategic Rail Authority (SSRA) and its predecessor organisation, the Office of Passenger Rail Franchising (OPRAF), had taken action where possible to remedy underperformance by passenger train operators but that the present franchise arrangements could be improved to secure better performance. … Read more

Published:
3 Aug 2000
Report cover showing a construction worker on a snowy railway line

Ensuring that Railtrack Maintain and Renew the Railway Network

“The Rail Regulator needs to overcome the difficulties experienced up to now in monitoring Railtrack‚Äôs performance and setting effective incentives. I therefore welcome the action he is taking to secure that Railtrack maintain, renew and improve the national railway network on which the public and industry depend.”

Published:
12 Apr 2000