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“I am pleased that the DVLA has been able to implement these substantial changes to the vehicle excise duty regime with minimum disruption to the motoring public. I commend the agency’s staff for their efforts in processing well over one million applications for rebates of duty from hauliers and private motorists in just a few months, without jeopardising the achievement of the agency’s other key strategic targets.”

In the three years since the Royal Household took over responsibility for managing its own air and rail travel, the cost of such travel has reduced by two thirds. However, as a result of the National Audit Office’s enquiries, the basis of charging by the Ministry of Defence for royal use of the RAF’s 32 … Read more

“The Maritime and Coastguard Agency has a vital job to do in ensuring the high safety standards of UK-registered vessels and an often difficult job in seeking to raise the standards of foreign vessels visiting the UK. My report shows that the Agency generally carries out its role very well, but that there are steps it could take to make its surveys and inspections of vessels more effective.”

“The Rail Regulator needs to overcome the difficulties experienced up to now in monitoring Railtrack’s performance and setting effective incentives. I therefore welcome the action he is taking to secure that Railtrack maintain, renew and improve the national railway network on which the public and industry depend.”

“more could be done to safeguard the value of properties. Better maintenance, higher occupancy and faster sales would help secure better prices when properties become surplus and are sold”.

The National Audit Office makes a number of recommendations including a need for the Agency to: