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Appropriation Accounts 1998-99 Class XII, Vote 1: Central Government Administered Social Security Benefits and other pay

“No one under-estimates the scale of the Benefits Agency’s task in tackling fraud and error. Nevertheless the levels of both are unacceptably high. In my report I have drawn attention to the important initiatives the Agency have in place in this key area of their business but I also recognise that they face a significant challenge in seeking to achieve a real and lasting improvement.”

Published:
21 Jan 2000