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Rolling out Universal Credit

In this report, we assess the value for money of the Department for Work and Pensions’ introduction of Universal Credit.

Sector(s): Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
15 Jun 2018

Investigation into errors in Employment and Support Allowance

This investigation covers a single, major cause of underpayment error in ESA. This error relates to people whose existing benefit claim was converted to ESA and who were entitled to income-related ESA but were only awarded contribution-based ESA.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): Fraud, error and debt management

Department(s): Department for Work and Pensions

Published:
21 Mar 2018

Child Maintenance Client Funds Accounts 2016-17

The C&AG has qualified his audit opinions on the Client Funds Accounts prepared by the Department for Work and Pensions for the 1993 and 2003 Child Maintenance Schemes on the grounds of material levels of irregular receipts and payments and misstated arrears balances. However he has given a clean audit opinion on the 2012 Child Maintenance Scheme Account after improvements in the accuracy of assessing child maintenance claims.

14 December 2017

Sector(s): Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
14 Dec 2017

Memorandum: The Future of Jobcentre Plus Inquiry

Our 2016 memorandum was prepared to inform the Work and Pensions Committee’s inquiry into the future of Jobcentre Plus (JCP), including the likely effects of planned welfare policy changes on JCP footfall and journey time to jobcentres. In October 2017 we published an associated interactive data model allowing exploration of the time it will take for people to travel to their nearest jobcentre.

Sector(s): Parliament, Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
21 Sep 2017

A Short Guide to the Department for Work and Pensions

The NAO is publishing a suite of short guides for the new Parliament, one for each government department and a selection of cross-government issues, to assist House of Commons select committees and members of Parliament.

Sector(s): Parliament, Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
5 Sep 2017

Department for Work and Pensions Accounts 2016-17

The Comptroller and Auditor General, Amyas Morse, has qualified his audit opinion on the regularity of the 2016-17 accounts of the Department for Work and Pensions. This is owing to the high level of fraud and error in benefit expenditure excluding State Pension, resulting in over and underpayments to claimants.

4 July 2017

Sector(s): Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
4 Jul 2017

Child Maintenance: closing cases and managing arrears on the 1993 and 2003 schemes

The National Audit Office has today published the findings of its investigation into the Department for Work & Pensions’ closure of its 1993 and 2003 ‘Child Support Agency’ child maintenance schemes.

Sector(s): Children and families, Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
28 Mar 2017

Investigation into Police and Firefighters’ Pension Scheme Commutation factors

This looks at the chain of events which led to the government paying £711m in compensation to 34,000 pensioners who retired from the Police and Firefighters’ Pension Schemes between 2001 and 2006 without receiving their full pension entitlement. Due to the extent of the legal process in the case, some police and firefighters were retired for over 15 years before they received their full pension entitlement from government.

Sector(s): Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
1 Feb 2017

Departmental Overview 2015-16: Department for Work and Pensions

This Departmental Overview looks at the Department for Work and Pensions (DWP) and summarises its performance during the year ended March 2016, together with our recent reports on it.

Sector(s): Parliament, Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
2 Dec 2016