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Universal Credit: progress update

The DWP has reset Universal Credit on a sounder basis but at significant cost, by extending the time for implementation and choosing a more expensive approach.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): Customer management, Digital service delivery, Managing major projects, Transforming public services

Department(s): Department for Work and Pensions

Published:
26 Nov 2014

Departmental Overview: The performance of the Department for Work & Pensions 2013-14

This Departmental Overview is one of 17 we are producing covering our work on each major government department. It summarises our work on the Department for Work and Pensions during 2013-14.

Sector(s): Parliament, Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
28 Oct 2014

Housing Benefit fraud and error

The Department for Work & Pensions should have increased its focus on Housing Benefit fraud and error sooner, and is now facing an escalating problem.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): Fraud, error and debt management

Department(s): Department for Work and Pensions

Published:
17 Oct 2014

The Work Programme

After a poor start, the performance of the Work Programme is at similar levels to previous programmes but is less than original forecast. The Department has struggled to improve outcomes for harder-to-help groups. The Programme has the potential to offer value for money if it can achieve the higher rates of performance the Department now expects.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): Customer management

Department(s): Department for Work and Pensions

Published:
2 Jul 2014

Social Fund White Paper Account 2013-14

For the first time since 2009-10, the Social Fund White Paper account has not been qualified on the grounds of the completeness, existence and valuation of the debt balance.

Sector(s): Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
30 Jun 2014

Department for Work and Pensions 2013-14 accounts

The Comptroller and Auditor General has qualified his audit opinion owing to the material level of fraud and error in benefit expenditure.

Sector(s): Welfare, Pensions and Employment

Published:
26 Jun 2014

Child maintenance 2012 scheme: Early Progress

The DWP has simplified the way it administers child maintenance and is approaching expected levels of performance. But overall objectives might be at risk if the number of people using family-based arrangements does not increase.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): Customer management

Department(s): Department for Work and Pensions

Published:
20 Jun 2014